(SA) Stuck 7 days ago, I can not play, I want my money back

[Arend]

I’m stuck 7 days ago, I can not play …the service and conection is lousy in SA server. I went to crystal mine… and never can log again with my main character.

Any administrator? any solution? -.- I stuck 7 days ago… without being able to play, I’m angry,

Character: Arend
Server: SA
Team: Bkn
Bug: I went to crystal mine… and never can log again with this character. say Connecting to server…and… cannot conect to server …and expels me from the lodge to the screen of server select.

If no soon solution … I’ll open a paypal dispute to ask for my money back.
I am paying for a service and I can’t use this… and no one is capable of giving a solution.

Best Regards.

[magieva]

With you really gonna ask your money back
The correct way to do that, is opening a ticket, not a fórum trend.

Good luck

[pollloplay]

WTFast Free Trial 14 days, solved their problems.

currently use server BR3.

[Heathcliffz]

hey man… solved?
conseguiu resolver?

[axavier227]

ele comprou o jogo ele não tem que ficar correndo atras de wtfast vpn pra jogar a empresa ta a 3 dias sem fazer nada sobre isso ela mal anuncia alguma coisa ta agindo como se não houvesse ploblema algum. nem sei como ele se da o trabalho se escrever em ingles eles abriram o server latin eles que contrate alguem pra ver os tickt.

[fabriciomessias]

My ticket was answered with less of 24h. They are aware of the situation.
For now use WTFast to solve your problem, open a ticket with your information AND YOUR IP ADDRESS and wait.
You cant get your money back, you have agreed in the time of buy with the terms and conditions of the early access.