very usefull sending a ticket, the most predictible awnser…
"Greetings Savior!
Thank you for contacting support team and for bringing this to our attention.
We apologize for any inconvenience this might have caused you.
We will forward this report to our dev team for investigation and possible fix.
For now, we only request for your patience and understanding while this is on-going.
If there is any update regarding this, it will be posted on our official website.
Should you have any further concern, feel free to contact us again, and we will gladly help in any way we can.
Regards,
Tree of Savior Support Team"