Tree of Savior Forum

[returning player] cash shop costumes gone from inventory

I recently returned to ToS after a long hiatus and noticed that my Miko had been reset to Cleric and also all of my equipment and costume items were gone.

I already checked my market retrieving tab and got back most items. However, two are still missing:

  • hanaming doll
  • popolion doll

Is there supposed to be some sort of voucher I need to exchange for them? Sort of how instead of costumes I was given a voucher to exchange for them? Thank you!

Check Market retrieve tab

Hello @ominas,

Thank you for contacting us.

Kindly send a ticket to customer support regarding this for further assistance.