Tree of Savior Forum

[RESOLVED][Event Bug] Didn't receive reward from Out Comes the Full Moon Event

Gameplay Bug Report Game Content
#1

Date and Time(Please, specify the timezone) : 10/10/2018 11:01 PM PST

Server Name: Klaipeda

Team Name: NGEvangelion

Character Name: Sachiel

Bug Description : Did some missions to get the 20 moon fragments then went to turn them in to the Kupole and didn’t receive the reward for the second day. I did receive the reward the first day, then the event reset and allowed me to turn in more fragments only to not give me the reward. The event did say daily reward unless I’m missing something here.

Steps to reproduce the issue :

  1. Collect 20 moon fragments
  2. Talk to event Kupole
  3. Turn in 20 fragments
  4. No reward

Screenshots / Video :
(attach screenshots or videos regarding the bug)

Game Control Mode (Keyboard/Joypad/Mouse) : Keyboard

System

  • CPU : Intel Core i3-4150 CPU @ 3.50GHz
  • RAM : 8.00GB
  • Graphics Card : Intel HD Graphics 4400
  • Mainboard :
  • Storage :
  • OS : Windows 10
  • Internet Connection : COX Communications
  • Country, Region : United States, West Coast
#2

This happened to me too, but the reason for this is because of the 2nd option of the event. Choosing that will start the optional ranking part of the event and it won’t end until you turn in all your fragments. If you collect 20 fragments again without touching the 2nd option you should be able to get the rewards properly using the 1st option.

Terrible waste of time and buggy NPC, but you can still clear the daily if you’re careful.

#3

Oh then i guess they switched the buttons around? This whole event is a mess to be honest. The buttons were wrongly labeled and fragments are or not being rewarded.

#4

I don’t think they switched them, it’s just that the text really doesn’t match the code so you’d have to figure it out by trial and error. For now I think the 1st option is really everything that’s related to the rewards part of the event, while the 2nd option is for the growing moon ranking thing that’s just for “fun.”

Would be extra funny though if they “fix” it later and confuse people who get used to the broken version.

#5

I mean I just did what I did the first time to get the reward but i didn’t get the reward. The second option was the way to get the fragments in the first place I think or that’s how i did it and then choose the first option to turn them in for the reward. I kinda fear that’s what they did then if they did fix it? I know they fixed bosses not giving out fragments so now they do but then i heard that quests no longer give out fragments. :disappointed_relieved:

#6

Yesterday I remember also using the 1st option to get rewards, the 2nd option is really just misleading telling you that it started the event. And then if you chose the 2nd option anytime after you already finished getting the rewards you’ll be stuck in “growing moon” mode until you turn in all the fragments in your inventory, which would explain why people end up losing fragments with no reward.

Anyway you can try again or wait for IMC to finish fixing the event, but all I can say is that after the 2nd option ate up all my fragments I tried gathering again and was able to get the daily reward using the 1st option.

Hope that helps, it’s really confusing so it’s also kind of hard to explain, just take note that after obtaining the rewards if you want to be safe next time the event resets sacrifice one fragment on the 2nd option first before farming 20 shards for the 1st option.

#7

Thanks I tried that and it worked so I guess it’s not really a bug and just the misleading buttons that was the issue. Thanks a bunch!

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