Hello, yesterday I used the skill reset potion and I removed skill points, I’m 15 lvl and it only gives me 5 points of ability
We apologize for the issue 
If you haven’t already please send in a Support Ticket so that the Support Team can check your account.
GM Francis I asked you to send a ticket to this section and you tell me to send to another section, Support Team sure ask me to send to another section
Oh there seems to be a misunderstanding. 
You need to send a Support Ticket [here]
Please click the link and you will be able to send an official Ticket. This is so that we can properly keep track of user issues. 