Hi
I have already brought 3 all DLCs, but I found I can not buy them again, so I try to buy the second 29.9 pounds DLC again through deletet my first 29.9 pounds DLC. But I found it did not work, I can not got this DLC again, so I want to get my refund of the second 29.9 DLC which it did not work.
Do you guys knwo whether I can get the refund?
That it something you would ask steam I believe.
Refunds are pretty explained. If you played for over 2 hours you cant get a refund on games. I’m not sure if DLC are refundable if you opened the packs, but you should really ask steam.
OMG， IMC told me it can not refund! I can not understand.
First, I can not understand why it is unrefundable, if the DLC give the items which it shows, ofcourse, i understand why it is unrefundable.
But I can not receive the items from the DLC, so this product is not meet my need, the DLC product is failure. In this case, I still can not apply the refund?
Let me speak my case again, I purchase Founder’s Server : Exclusive Access 1, Founder’s Server : Exclusive Access 2, Founder’s Server : Exclusive Access 3 for this game. And I do receive all items from these DLC. SO I will not refund these DLCs.
Maybe my englsih is not good, but can any customer service staff really read my question with respect? The staff just simply told me it can not be refund with few words only!
When I try to buy Founder’s Server : Exclusive Access 1 again, I found it can be only buy one times, so I delete Founder’s Server : Exclusive Access 1 in my steam with my account management, causeI think I can buy and receive the items again in game.
But I found I can not receive the items from the second Founder’s Server : Exclusive Access 1, so the product which I brought it does not give any items I paid for, in this case, I paid for nothing!!! Why I can not get this refund, unbelieveable