Tree of Savior Forum

Refund fail (Event 50% discount transcend)

Please fill in as much as you can :

Date and Time(Please, specify the timezone) :
29/01/2019

Server Name:
Silute

Team Name:
Tsieiro

Character Name:
Kaioken

Bug Description :

I didnt get it either refunds.

Failed trans blessed gems and destroyed itens.

Steps to reproduce the issue :


The restoration process for ALL lost potential and equipment and full refund of Goddess’ Blessed Gems used in failed transcendences will take place during the Scheduled Maintenance on January 29, 2019 , and the players who have been directly affected by the issue will also be provided the following item as compensation during this time:

  • Premium Awakening Stone (14 days) x2

All refunds is missing

Screenshots / Video :

  1. Losing my boots
    50% Transcendence discount event bug
  2. Losing potential and gems
    https://clips.twitch.tv/HonorableRockyMooseSoBayed

IMC plz . do something about this

Lossing my boots:

Same, don’t get refund and 2nd day IMC can’t answer my ticket(they are answered immediately after this message btw edit*)…Sadness.
154chars/////

1 Like

IMC, Free those poor souls !
Our boi 154 can’t play his wizard anymore cos he lost his staff in this event

1 Like

DONT FORGET THIS IMC

We are waiting for a solution and ours refunds

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