Please fill in as much as you can :
Date and Time : Anytime of the day for the last 48 hours.
Game Control Mode (Keyboard/Joypad/Mouse) : Any
Bug Description : Your current setup will display 1-20 channels but out of all those channels only 3 will be populated. The remaining channels are “Dead Channels” attempting to connect to them will CommanderLoadFail error you out. This also affects every dungeon queue as the dungeon channels are apparently hosted with the dead channels, switching channels does nothing for queueing. I don’t know if this is a routing issue on your end or simply dead instancing servers at your HQ. The dead channels need to be removed or turned back on, as it is now once a zone at the current average leveling curve gets populated, no one can login as the game will auto-shuffle you to a less populated channel, resulting in yet again CommanderLoadFail. Klaipeda is down to Yellow population now thanks to the sheer amount of players unable to play. Could be routing issue or hardware issue with these specific channels.
(letting us know what you were doing before, during, and after the bug happened will help us a lot)
Steps to reproduce the issue :
- Login
- Look at channel swap menu and see 3 channels at 5 red, 6 channels at 1 white.
- Attempt to swap into any white channel.
- “Bug” aka dead channel, replicated.
Screenshots / Video :
(attach screenshots or videos regarding the bug)
System
- CPU : FX6400+
- RAM : 8GB OC
- Graphics Card :GTX 780ti
- Mainboard : Asus
- Storage : Samsung SSD
- OS : Windows 7
- Internet Connection : 378mbps cable.
- Country, Region : United States of 'Merica, Arizona.