Tree of Savior Forum

RankReset Voucher Attribute Problem

Gameplay Bug Report
#1

Please fill in as much as you can :

Date and Time(Please, specify the timezone) :
UTC+7 03/08//2017 14:55 Pm
Server Name:Varena

Team Name:Killze

Character Name:TinyWing

Bug Description :
After 3-4 month I return in game i lost my charactet attribute points.
but tree or four month ago i use “Rank Reset Voucher” before change attribute learning system(buyPoints to use Att) but i cant do anyting for class change
Question: i lost my points Forever? Plz let me know
sorry for my Language & Compiled

Steps to reproduce the issue :
1)
2)
3)
4)

Screenshots / Video :
(attach screenshots or videos regarding the bug)

Game Control Mode (Keyboard/Joypad/Mouse) :

System

  • CPU : i7 7700k
  • RAM : 16gb
  • Graphics Card :1080ti
  • Mainboard : msi z270 m5
  • Storage : ssdm2
  • OS : window10
  • Internet Connection : 30mb fiberobtic
  • Country, Region : thai
#2

Hello @pordevil7771,

Kindly send us a support ticket regarding your concern and provide a further details regarding this for us to investigate this further.

Thank you.

#3

Hello I have return to play this game again after 3-4 month.
Right now I found a problem.
One of my character: TinyWing. I’ve been used “Rank Reset Vouche” 3-4 month ago. But I don’t have any payback about attribute point of this char.

#4

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.