Months ago a friend of mine claimed that he used Rank Reset and didn’t receive the card to get the class exp of his last rank back (Class EXP Recovery Card). He opened tons of tickets, but always received automatic messages until he quit.
Today I probably found out how it bugged to him, and to a lot of other people. And here is what happened:
I went back my last class to turn into Inquisitor and be eligible to the Rank Resets’ event. So after I turn into Inquisitor I just used the Rank Reset. Minutes later I found out that I didn’t receive the “Class EXP Recovery Card”, I’m 390/1 with 0% right now.
The possibilities are:
-If you use the function of reset your last class, there is a chance you don’t receive the Class EXP Recovery Card";
OR
-If you use the function of reset your last class and use a Rank Reset after, it erases your Class EXP Recovery Card you didn’t use.
Date and Time(Please, specify the timezone) : 03 November 2018, about 01h30 BRT
Server Name: Silute
Team Name: Sorenso
Character Name: Purple
Steps to reproduce the issue :
- Click at Advencement Info (Between “Tackle Box” and “Character Information”);
- Choose a class that can receive a Rank Reset;
- Talk to the Balance Update Reset Helper to get the Rank Reset;
- Use the Rank Reset.
Screenshots / Video :