I hate to break it to you all but the F2P crowd will never forgive some of the bugs you guys seem content to ignore.
My 2D characters head is spinning like the damn exorcist and a multitude are reporting the same issue. It’s almost impossible to click some town NPC’s for mouse setting users and the keybind detection setup is atrocious.
Also ToS is clearly not optimized at all, with constant fps stutter on rigs that play multiple Crysis 3’s at once. The one advantage of a low graphic game is it can be played on a toaster and for some reason ToS runs like crap on $4k machines. The sheer lack of settings is disturbing and the “low” setting has virtually zero effect on fps, which is another clear sign of poor optimization.
You offer no class reset yet expect players to make huge decisions on virtually no info. At least put some effort into the ability descriptions so people can make semi informed decisions. Currently you can’t even tell if some abilities are AoE or not until you use them.
But by all means add another cash shop flower costume.