Tree of Savior Forum

Problem with client_tos below

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#1

I am not able to access the game the launcher starts, make dowload and closes, but do not start the game
already tried everything to 2 weeks so this
follows the log below error c can help I thank you

TryGetCurrentDirectory : C
Saving CurrentDirectory : C:\Program Files (x86)\Steam\steamapps\common\TreeOfSavior\release
Stack Dump Directory : C
Error Type : C0000005============================================
DATE : 05/23/16
TIME : 21:03:59
BUILD DATE : Apr 26 2016
BUILD TIME : 14:13:21
Process : 428
Thread : 10a0

Exception Type : 0xc0000005

eax: 0x0016fd84 ebx: 0x1376c000
ecx: 0x00000000 edx: 0x0016fdd0
esi: 0x132dd600 edi: 0x00000000
ebp: 0x00175bdc esp: 0x0016fdb4

StackWalk() Complete
0x00bf40f4SymGetSymFromAddr = (null)0x00bf40f4 - [Unknown Symbol:Error 487]
ImageName:C:\Program Files (x86)\Steam\steamapps\common\TreeOfSavior\release\Client_tos.exe
LoadedImageName:C:\Program Files (x86)\Steam\steamapps\common\TreeOfSavior\release\Client_tos.exe
SymGetSymFromAddr = (null)0x00bf447e - [Unknown Symbol:Error 487]
ImageName:C:\Program Files (x86)\Steam\steamapps\common\TreeOfSavior\release\Client_tos.exe
LoadedImageName:C:\Program Files (x86)\Steam\steamapps\common\TreeOfSavior\release\Client_tos.exe
SymGetSymFromAddr = (null)0x00bf8f48 - [Unknown Symbol:Error 487]
ImageName:C:\Program Files (x86)\Steam\steamapps\common\TreeOfSavior\release\Client_tos.exe
LoadedImageName:C:\Program Files (x86)\Steam\steamapps\common\TreeOfSavior\release\Client_tos.exe
SymGetSymFromAddr = (null)0x00bf39b9 - [Unknown Symbol:Error 487]
ImageName:C:\Program Files (x86)\Steam\steamapps\common\TreeOfSavior\release\Client_tos.exe
LoadedImageName:C:\Program Files (x86)\Steam\steamapps\common\TreeOfSavior\release\Client_tos.exe
SymGetSymFromAddr = (null)0x00c028f6 - [Unknown Symbol:Error 487]
ImageName:C:\Program Files (x86)\Steam\steamapps\common\TreeOfSavior\release\Client_tos.exe
LoadedImageName:C:\Program Files (x86)\Steam\steamapps\common\TreeOfSavior\release\Client_tos.exe
SymGetSymFromAddr = (null)0x00c022f8 - [Unknown Symbol:Error 487]
ImageName:C:\Program Files (x86)\Steam\steamapps\common\TreeOfSavior\release\Client_tos.exe
LoadedImageName:C:\Program Files (x86)\Steam\steamapps\common\TreeOfSavior\release\Client_tos.exe
SymGetSymFromAddr = (null)0x00c10ab3 - [Unknown Symbol:Error 487]
ImageName:C:\Program Files (x86)\Steam\steamapps\common\TreeOfSavior\release\Client_tos.exe
LoadedImageName:C:\Program Files (x86)\Steam\steamapps\common\TreeOfSavior\release\Client_tos.exe
SymGetSymFromAddr = (null)0x006146a7 - [Unknown Symbol:Error 487]
ImageName:C:\Program Files (x86)\Steam\steamapps\common\TreeOfSavior\release\Client_tos.exe
LoadedImageName:C:\Program Files (x86)\Steam\steamapps\common\TreeOfSavior\release\Client_tos.exe
SymGetSymFromAddr = (null)0x00615235 - [Unknown Symbol:Error 487]
ImageName:C:\Program Files (x86)\Steam\steamapps\common\TreeOfSavior\release\Client_tos.exe
LoadedImageName:C:\Program Files (x86)\Steam\steamapps\common\TreeOfSavior\release\Client_tos.exe
SymGetSymFromAddr = (null)0x00460225 - [Unknown Symbol:Error 487]
ImageName:C:\Program Files (x86)\Steam\steamapps\common\TreeOfSavior\release\Client_tos.exe
LoadedImageName:C:\Program Files (x86)\Steam\steamapps\common\TreeOfSavior\release\Client_tos.exe
SymGetSymFromAddr = (null)0x0045f793 - [Unknown Symbol:Error 487]
ImageName:C:\Program Files (x86)\Steam\steamapps\common\TreeOfSavior\release\Client_tos.exe
LoadedImageName:C:\Program Files (x86)\Steam\steamapps\common\TreeOfSavior\release\Client_tos.exe
SymGetSymFromAddr = (null)0x004c5f82 - [Unknown Symbol:Error 487]
ImageName:C:\Program Files (x86)\Steam\steamapps\common\TreeOfSavior\release\Client_tos.exe
LoadedImageName:C:\Program Files (x86)\Steam\steamapps\common\TreeOfSavior\release\Client_tos.exe
0x77c238f4 - BaseThreadInitThunk() + 24h
ImageName:C:\WINDOWS\SYSTEM32\KERNEL32.DLL
LoadedImageName:C:\WINDOWS\SYSTEM32\KERNEL32.DLL
0x77db5de3 - RtlUnicodeStringToInteger() + 253h
ImageName:C:\WINDOWS\SYSTEM32\ntdll.dll
LoadedImageName:C:\WINDOWS\SYSTEM32\ntdll.dll
0x77db5dae - RtlUnicodeStringToInteger() + 21eh
ImageName:C:\WINDOWS\SYSTEM32\ntdll.dll
LoadedImageName:C:\WINDOWS\SYSTEM32\ntdll.dll

1 Like
#2

Was this solved already?
The occured to me last week and I cant play the game for 5 days already

#3

Are you, by any chance, using Windows 10 Insider Preview?

This error could occur for many reasons, using Windows 10 Inside Preview build 14332 or build 14342 is one of them.

#4

:open_mouth: Yoooooouuuuu! lol

#5

Oh, hai Xan! Long time no see! :grinning:

I guess I probably should have told you that I quit playing… :stuck_out_tongue:

#6

Yeah, seems like a bug on Windows 10. But I managed to fix it just today by deleting user.xml and user_c.xml on release folder.

This link helped me:

(^^)/