I can not get into DUNGEON of level 300, I have been with this problem since yesterday, I have already opened two tickets and the support did not solve my problem (bad support, by the way).
Yesterday I did the 3 runs of this dungeon and I used the reset scroll of the invite event of a friend and after using that ■■■■ I can not get into the dungeon anymore.
Take action, do your job, give support to the gaming community, or just quit the ■■■■■■■ business, the game is full of bug, support sucks, poorly optimized, and community dissatisfaction with you is HUGE!
SOLVE MY PROBLEM
SOLVE MY PROBLEM
SOLVE MY PROBLEM
Please fill in as much as you can :
Date and Time(Please, specify the timezone) : GMT -03 brasilia
Server Name: [SA] Silute
Team Name: ghscosta
Character Name: UmCharAi
Bug Description :
(letting us know what you were doing before, during, and after the bug happened will help us a lot)
Steps to reproduce the issue :
- Try enter this dungeon with another account
- Verify Integrity of Game Cache
- Re-install the game
Screenshots / Video : i don’t have screenshot because this ■■■■■■■ game crashe! 
(attach screenshots or videos regarding the bug)
Game Control Mode (Keyboard/Joypad/Mouse) :
System
- CPU : i7
- RAM : 16gb
- Graphics Card : Gtx 1050
- Mainboard : Its don’t matter
- Storage : Its don’t matter
- OS : Windows 10
- Internet Connection : Its don’t matter
- Country, Region : Brazil