Tree of Savior Forum

Preliminary Announcement Regarding Current Account Restrictions

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https://www.youtube.com/watch?v=xR-khnY4wDI

tudo vai ser perdido.

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So you guys actually fixing anything this weekend or should we just not bother trying to log in for a week?

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As stated in the announcement, we’re aiming to get everything processed by Monday. We’re doing what we can to avoid letting players stay suspended for much longer.

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I appreciate you actually responding to people during all of this, but I will say that it’s still very wrong to plan to ban people who list a couple items on the market simply because the drop rates were higher. That’s just punishing players for the developer’s mistakes, no real bug was abused.

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We understand. The specific guidelines for who’s going to be banned and for how long are still being decided, but we want to avoid punishing those who did not commit serious offenses, like massively selling items in the Market.

We don’t want to mislead anyone so we still can’t say which cases in particular will be affected; you will have to wait for the next official announcement for that.

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I’m just dying here but I hope I won’t get banned. :laughing:

Nah IMC is doing the right thing there. Yes, it was their fault the drop rates were altered and people shouldn’t be punished even for intentionally farming them, but actually selling them to gain profit? I tthink that should be 100% punished.

Just keep in mind, by banning people you’re saying “you can get banned if items drop more often than usual.” Wouldn’t it make more sense just to remove the silver from accounts that did sell items during the problems? That would be a more fair solution that fixes the problem but doesn’t punish players for mistakes that aren’t their fault, if that makes sense.

That’s sort my case sold 3 items for 1,5kk total and I’m suffering irl because it feels like I’m getting banned for that.

I want to know about those who did it and are not blocked from the game what will happen to them. :v (im not gonna speak portuguese in an english forum :~)

Most people are misunderstanding the whole situation, like thinking that banned accounts will get rewarded etc.
But i’m glad you guys are working hard and being reasonable about it! I hope accounts get released soon and this whole thing is sorted out

So THANK YOU for your hard work and for trying to improve the game/community

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See, to me it would make way more sense to remove the silver you got from selling “extra” items, not ban you, especially since they’re already removing the duplicate items to begin with.

Actually I was at work and didn’t get to exploit after knowing what was happening as many did.

But please don’t get me wrong, I’m not judging who knew the bug and tryed to get advantage from it. I trully don’t care that much about the profit people made out of it. My only point is that people are getting compensated for doing it.

Come on, don’t say that getting your account blocked for IMC to remove those rare drops they found in your log is a punishment. Don’t say you really expected to keep your 40 b-bracelets, 200 cubes and 15 monster gems. You’re even keeping one of those as they announced. That’s more than reasonable.

@STAFF_Ines I did know about the DPK bug, but I refused to drop any item that day because I did know that it was a bug and I did not want to take advantage of that. Can you send some letitia’s cube to my account too? Because it seems unfair to have some conduct in this game. Otherwise, next time I will exploit a lot from bugs because I know you are gonna reward me =)

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You can buy some letitia cubes if you really want some

Your premise is incorrect. People are being compensated because they are unable to log in for several days while this gets sorted out. They did not need to farm 20 BBs, 315 mats, etc. They simply needed to have accidentally killed anything that had an invalid DPK rate, which resulted them in getting even so much as 1-2 items.

Would you say that people who only got 1-2 items, perhaps without even realizing the DPK was bugged, aren’t due compensation for being unable to access the game for 4-7 days? Be realistic.

You sound worried bro, hope nothing happens to you… noooooooooot.

Again, we are not compensating people who exploited the bug.

We’re compensating people who acquired the irregular items and didn’t circulate them or use them in an abusive way (details on this to be announced separately) but still got their account suspended for a considerate amount of time due to our processing of the issue.

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Man you’re not a dog!