Tree of Savior Forum

Please help with this loading issue

Please fill in as much as you can :

Date and Time : May 30, 2016 (2:00PM US time)

Game Control Mode (Keyboard/Joypad/Mouse) :
Keyboard

Bug Description :
So I have two characters. One level 135 priest and one level 31 Archer. I logged out my priest at Klaipedia and went to sleep last night. Today when I woke up, once I log on into the game using my priest I always get stuck on 75% loading in the loading screen. I tried to restart, reconnect and everything but it’s always stuck on that loading screen and I don’t know why. I also know that this is not a hardware or connection issue because I can login to my archer perfectly fine and also, my computer is perfectly fine, constantly checking its hardwares and updating softwares with the most stable versions. It’s just that my main character isn’t loading properly and is always stuck at 75% of the loading. The music of Klaipedia town plays but nothing’s happening. It just stays at the loading screen. I have searched a lot of threads and a lot of people have had the same issue without any response or fixes. Please help us.

Steps to reproduce the issue :
I don’t even know how did it ended up like this.

Screenshots / Video :
(attach screenshots or videos regarding the bug)

System

  • CPU : i7 4790k
  • RAM : 8GB
  • Graphics Card : EVGA GTX980
  • Mainboard : Gigabyte Z97X
  • Storage : 1TB WD Blue, 250GB SSD Crucial
  • OS : Win7
  • Internet Connection : DSL
  • Country, Region : Philippines