But that issue is actually older than any of these chat abuse reports. And there’s also this: Please do an immediate action
A botter got only 30 days ban (which I think is proper punishment depending on the severity of botting). Don’t you think botting is way more severe violation than some stupid increased !! message font or even shouts?
I’m perfectly okay with chat abusers getting punished but I don’t understand handing permabans because of it. Especially when there’s these other cases where the punishments are way less severe. If you go with draconian rules, they should apply to all kinds of violations, not just relatively small ones.
More preferably the punishment and severity of crime should correlate. Currently I can only see negative correlation between the severity of violations and punishments and that’s what many players are complaining about. I believe many think these punishments are unjust and Max got way too trigger happy when handling these few reports. At least he should explain why he thinks these altered chat messages deserve such severe punishments and why they are ignoring or refusing to comment on that gold buyer who got caught red-handed.