Tree of Savior Forum

Pengmarine Companion Slot Error

Gameplay Bug Report Game Content
#1

Please fill in as much as you can :

Date and Time(Please, specify the timezone) :
24 Sept-2018 / 00:12 hours / Klaipeda / Mexico City

Server Name:
Klaipeda

Team Name:
Darkiller

Character Name:
Darkiller

Bug Description :
Hello, minutes ago i used my Pengmarine Egg obtained from last Invite a Friend Event, and when i used it, i had 58 TP points, i paid 33 TP for one more slot in my team, so i gave a name as Bitly to my penguin, and when i logout and login again minutes after, i see that my penguin is lost.

I do not have the penguin or the egg and the TP points. (Now i have 25 TP points left)

I hope your help soon, thanks.

Steps to reproduce the issue :

  1. Use Pengmarine Egg,
  2. Paid 33 TP for one more slot in the team
  3. Put a name to the penguin
  4. Get logout and login again, so the penguin is lost.

Screenshots / Video :
(attach screenshots or videos regarding the bug)

Game Control Mode (Keyboard/Joypad/Mouse) :
Joypad

System

  • CPU : Intel® Core™ i7-7700HQ CPU @ 2.80GHz
  • RAM : 8GB
  • Graphics Card : GeForce GTX 1050
  • Mainboard :
  • Storage : 281 Gb Free Space
  • OS : Microsoft Windows 10 (build 17134), 64-bit
  • Internet Connection : 50mbps
  • Country, Region : MĂ©xico City
1 Like
#2

I see that Penguin are in Lodge 2, but is incorrect, because i have a free slot in my Lodge 1(slot number 17 that I bought when I opened the egg, before of this i had 16 slots), and when i try to move it, this says:

image
image.jpg1920Ă—1080 715 KB

image
image.jpg1920Ă—1080 726 KB

And my Lodge 1 have one free slot (16 / 17), total 8 characters, each one with her companion (with one free slot)

image
image.jpg1920Ă—1080 839 KB

1 Like
#3

Hello @darkjav1988,

Kindly send us a support ticket to investigate the possible cause of your concern.
Thank you.

#4

Just to increase information. is not just this pet. after 16 characters in same lodge at least here this problem occours as well. i cannot change another character to same lodge if this lodge already have 16 characters ( any pet / any char == one of these ones ) so. this also happens with chars. was not sure if was a bug but since its being reported…

#5

I already sent a support ticket, and not yet received answer.

#6

Hello, so not is possible solved?