Tree of Savior Forum

Pengmarine Companion Slot Error

Please fill in as much as you can :

Date and Time(Please, specify the timezone) :
24 Sept-2018 / 00:12 hours / Klaipeda / Mexico City

Server Name:
Klaipeda

Team Name:
Darkiller

Character Name:
Darkiller

Bug Description :
Hello, minutes ago i used my Pengmarine Egg obtained from last Invite a Friend Event, and when i used it, i had 58 TP points, i paid 33 TP for one more slot in my team, so i gave a name as Bitly to my penguin, and when i logout and login again minutes after, i see that my penguin is lost.

I do not have the penguin or the egg and the TP points. (Now i have 25 TP points left)

I hope your help soon, thanks.

Steps to reproduce the issue :

  1. Use Pengmarine Egg,
  2. Paid 33 TP for one more slot in the team
  3. Put a name to the penguin
  4. Get logout and login again, so the penguin is lost.

Screenshots / Video :
(attach screenshots or videos regarding the bug)

Game Control Mode (Keyboard/Joypad/Mouse) :
Joypad

System

  • CPU : Intel® Core™ i7-7700HQ CPU @ 2.80GHz
  • RAM : 8GB
  • Graphics Card : GeForce GTX 1050
  • Mainboard :
  • Storage : 281 Gb Free Space
  • OS : Microsoft Windows 10 (build 17134), 64-bit
  • Internet Connection : 50mbps
  • Country, Region : MĂ©xico City
1 Like

I see that Penguin are in Lodge 2, but is incorrect, because i have a free slot in my Lodge 1(slot number 17 that I bought when I opened the egg, before of this i had 16 slots), and when i try to move it, this says:


And my Lodge 1 have one free slot (16 / 17), total 8 characters, each one with her companion (with one free slot)

1 Like

Hello @darkjav1988,

Kindly send us a support ticket to investigate the possible cause of your concern.
Thank you.

Just to increase information. is not just this pet. after 16 characters in same lodge at least here this problem occours as well. i cannot change another character to same lodge if this lodge already have 16 characters ( any pet / any char == one of these ones ) so. this also happens with chars. was not sure if was a bug but since its being reported…

I already sent a support ticket, and not yet received answer.

Hello, so not is possible solved?