Tree of Savior Forum

Opening Friends List Freezes The Game

Please fill in as much as you can :

Date and Time(Please, specify the timezone) : December 7 (8:00 PM GMT+8)

Server Name: Varena

Team Name: Traiyn

Character Name: All Characters

Bug Description :
After the latest patch (dec.6) everything was fine and then when i logged in the day after (dec.7) the game freezes whenever i open my friends list. I thought it only affects my main char (like the “stuck on load screen” bug) and sadly all characters are affected.

Steps to reproduce the issue :

  1. Log-in, Select Character,
  2. Open Friends List (to know where they are or if anyone is online)
  3. Freeze
  4. Restart Game
  5. Repeat

Screenshots / Video :
(attach screenshots or videos regarding the bug)

Game Control Mode (Keyboard/Joypad/Mouse) :

System

  • CPU :
  • RAM :
  • Graphics Card :
  • Mainboard :
  • Storage :
  • OS :
  • Internet Connection :
  • Country, Region :

I know some players are experiencing this bug since CBT but i havent really found a post/thread where a staff replied for a fix or atleast a solved case. I have a slow internet connection (+ ISP data capping) so downlaoding/reinstalling the game would take a really long time.

Here’s hoping for a solution.

Please try to disable any add on running along with ToS then verify the integrity of the game cache.

If the issue still persist again, please do contact us by sending a support ticket. Thank you very much.