Tree of Savior Forum

No journal reward for rank 100+

Gameplay Bug Report
#1

Server Name: Telsiai
Team Name: UUNYA
Character Name: Fray

Bug Description :
today is new year and new month YES!!
the journal has been reset and give us for reward who is rank 1~300
i dont know which rank has problem but now rank 100~200 has problem
cant get the reward now

for npc no any response reward in menu button

Steps to reproduce the issue :

  1. just keep your journal to rank 100~200
  2. talk to npc for reward this month

*dont ask me screenshot for confirm my rank i never take that

1 Like
#2

Same for top 100. I was at around 40+ last I checked. Vaivora isn’t giving me anything.

@Staff new year, new bug :tired:

#3

I have the same issue and I cannot claim my rewards in Adventure Journal. I was around top 40-50 in ranking.

Server Name: Telsiai
Team Name: x24
Character Name: Mafia/Battousai

#4

Got my rewards just now.

1 Like
#5

still cant get it, sad

#6

^ same. I still can’t get mine.

#7

Try to use a different toon, worked fine with me.

#8

Used all charas to try, doesn’t work, the Vibora npc keep replying

“The Adventure Journal points and ranking and being updated. That means you may not be able to receive Adventure Journal rewards for a while.”
"Also, when the Adventure Journal is being updated, the points and rankings shown may not correspond to the real ones. Do you still want to see your Adventure Journal?"
Yes/No

Sometimes it just showed the current adventure journal panel when I clicked “View Adventure Journal” button, sometimes the dialog above appeared

#9

cant claim the reward

after 10 min not have choice again

1 Like
#10

Try in Orsha Vaivora NPC.

#11

what is different for klai and orsha NPC.

#12

Server : [SA] Silute

Team Name : TheSixSamurai

Character Name : ShadowShien

For another month I talk to the vibe and I do not receive my rewards from the newspaper correctly.

#13

Server : [SA] Silute

Team Name : xLorde

Character Name : Whiplash

I can’t recieve ranking rewards too

#14

@whiplash1997
Greetings Savior,
Really sorry for your inconvenience :disappointed_relieved:
Please do send us the ticket via Support Ticket if you are experiencing Adventure journal issue.
We will check your record, and will send to you correct rewards. :sad:
Please mention also your teamname/server too :wink:

2 Likes
#15

I got the same issue and I was in the top 100 of orsha

Team Name : Saigran
Server: Orsha

#16

did anyone get an answer from IMC? , I sent a ticket but i recieved the usual bot answer

Server : Klaipeda

Team Name : Kutoju

can you help us @Staff ??

#17

I sent a ticket as well but no answer yet.

Server: Klaipeda

Team Name: Guttler

#18

Same issue as above, tried using all my alts, already tried talking to the Orsha NPC. Already sent a ticket, and even with follow-ups, still just got this generic reply and no updated news about it.

Server: Telsiai
Team Name: Xanaxiel

#19

Hi @STAFF_Amy, I’ve gotten the journal reward box but I can’t seem to open it. I’ve tried both right-clicking and using from hotkeys and I still can’t. As of this writing I only have 23 hours and 40mins left before it expires :tired:

#20

@WhiteDwarf Did you get it after today’s maintenance?