Tree of Savior Forum

Never got my 100 TP after crash!

inquiry type : TP Bundle

Country : USA

Game Server : Klaipeda

Team Name : ???

Character Name : ???

Steam Account : http://steamcommunity.com/id/Dream-Project

Type of Bug :

No TP when I got 100 TP bundle after game crashed!

Date/Time and Location :

7/29/2016

Description :

(decription of what you were doing before, during, and after the bug happened)

I added money to Steam Wallet, then I bought 100 TP for NA servers, then tried to redeem it on Klaipedia server until the game crashed right after I clicking the ‘Use’ button! Then logged back in and saw no 100 TP Bundle to redeem and should have 109 TP! I like a refund or 100 TP please! I love this game but too upset I spended $10 for nothing!

Screenshots / Video :

Proof I bought 100 TP pack for NA Server - https://s5.postimg.org/jvbedald3/Proof_Of_Purchase.png

I checked here - https://s5.postimg.org/cgm2kwzhj/NO100_TP.jpg I saw the bundle there and tried to redeem it until my laptop crashed and when I logged in again, it was gone and still have 9 TP when I should have 109 TP!

System

  • CPU : Intel Core i3-2330M CPU @ 2.20GHz

  • RAM : 4.0GB RAM

  • Graphics Card : Intel HD Graphics Family

  • Mainboard : TOSHIBA Satellite C655

  • Storage : 500 GB

  • OS : MS Windows 7 Home Premium 64-bit SP1

  • Internet Connection : WiFi

  • Region : USA

(Yes these are the specs of my laptop as my PC is far better!)

Nevermind! It got resolved! 100TP extra TP just showed up! :astonished: Thanks lot for the fast service! :smiley: You mobs rock! You can close this topic now…

Hello @dream-project, we are glad hear that your concern was already solved. Thank you for your support to Tree of Savior :slight_smile:

1 Like

Bumping this because I just ran into the same issue above (The game crashes when I try to Use/Redeem the TP), with the exception that the use button is there when I restart, but it crashes every time I try to Use/Redeem it again :frowning:

EDIT:
Steam user: