Tree of Savior Forum

NEED GM or STAFF TO HELP

Hello, i need some bugged fixed on my DLC packs. my friend bought the pack and gifted to me. i received it not long ago, but i cant seen to open it. even when i join in the game, i didnt see any DLC reward pack in my message lounge. HELP ME PLEASE , my friend paid a lot of money to gift it to me.

-Founder’s Server : Exclusive Access 1 (Value Pack)
-Founder’s Server : Exclusive Access 2 (Value Pack)

That what my friend gifted it to me, this 2 DLC packs