Tree of Savior Forum

My token missing from inbox message (15day token) pls help!

06/06/16 After Update Game

But today my inbox message has missing token and
Dungeon Reset Scrolls has missing

Pls help

My team name Zhidori
from Steam : SEA VARENA server

@GM_Sebastian @GM_Francis

NOW…

This compensation was not from reporting bots, this compensation was for users that were mistakenly banned, many players received this in their message box by mistake; it has since been removed from those players.

Please read the following announcement for further information :

Ok @Gwenyth but i see redeem this item until 11/6/16

where my Instanced Dungeon Reset Voucher x4 and 15-Day Event Token (untradable) …

Pretty sure you weren’t falsely banned for botting and consequently aren’t entitled for a compensation in the first place.

@ponpon.spice22 , They have been taken away, because you were not originally supposed to receive these items. If you have been falsely reported & banned by mistake - please send a support ticket.

Like i previously mentioned, you can find out who was eligible for this compensation by visiting the announcement posted on the news page : https://treeofsavior.com/news/?n=460

ty @Gwenyth now i can send ticket :sweat_smile:

Hello @ponpon.spice22 we only give the compensation for those player who reported as wrongfully banned and accused as a bot player we apologized for the confusion with regards to this compensation. Kindly visit the announcement for more details. :slight_smile:

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