Tree of Savior Forum

My Guild and Characters Are Gone After Maintenance!~ Send help!

Please fill in as much as you can :

Date and Time(Please, specify the timezone) :

Wednesday, July 16, 2025, 6:32 AM (GMT-5)

Server Name: Klaipeda, Now its Zachariel

Team Name: Yumm

Character Name: Lily Yumm

Bug Description :
(letting us know what you were doing before, during, and after the bug happened will help us a lot)

I was on before July 15 before the maintance to keep my account in tos.

Steps to reproduce the issue :
1)
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4)

Screenshots / Video :
(attach screenshots or videos regarding the bug)


Forbidden Guild is gone

I was on 7/08/2025 with this screenshot.


I was on 7/12/2025 with this screenshot.

I was on 7/14/2025


Please help recover my account. Many hours of afking in tos.


I logged after maintenance and I gotten a message that I’ve haven’t been logged for a while and prompt me to make my team name. I typed my team name and gotten this.

Send a support ticket to imcgames so they can look into it.

They also made an announcement regarding merge aftermath: Tree of Savior

Hope this get resolve soon!