Tree of Savior Forum

My attributes points has disappeared

Please fill in as much as you can :

Server : [SA] Silute

Team Name : SlashCobaiN

Character Name : Lucille

Steam Account : willwmms

Country : Brasil

I had reset my char and I was putting the attribute points and skills.

I had about 1.9 bi of attribute points. I distribute the skill and attributes points in the Lancer class.
When I distributed the skill points and attributes in the Peltasta class, the attribute points were consumed and they were not counted. About 1bi attribute points were distributed.
I tried resetting the attribute points by using the “attribute reset potion” item, but it was not possible to recover all points.
I tried to reset the class, but I also did not succeed.
I uninstalled all addons and restarted the game, but the problem was not resolved.
I’m already desperate, because I only invest in a single char to play the content of the game

I ask for your understanding to help me solve the problem.

System Information :

Tree of Savior

Tree of Savior
](https://www.systemrequirementslab.com/cyri/requirements/tree-of-savior/13185)

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Bug Description :
(letting us know what you were doing before, during, and after the bug happened will help us a lot)

Steps to reproduce the issue :

Type of Bug : Class/Skill Related

When the error happened(Date, time, location) : 29/05/2019 2:45, Klaipeda

Steps to reproduce the issue :

Put some points on Hard Shield skill and after after that put some attributes points and then click “Save”.

The skill must be at level 0.

Description :

I was setting the Peltasta skills along with the attribute points. When I clicked on “Save” the skills points have been set but the attributes points has gone.

The skill Hard Shield was at level 0 before I set his attributes points.
all my skills were at the maximum of passive
I have print of all my skills with maximum passive

unknown%20(2) unknown%20(3) unknown%20(4) unknown%20(5) unknown%20(6) unknown

I’ve relogged, uninstalled addons, reset the char, reset attributes, reset skill

2 Likes

Hello @willcoiote,

Thank you for bringing this to our attention. We suggest you to send a support ticket for further investigation regarding this matter.

I already sent it, after I received this answer that I decided to post here in the forum
@GM_Francis

Good night, not the first time I see anyone reporting this, please pay more attention to the case, this is a serious problem. Look at the size of the damage more than half of the points are gone, Staff please do your part, we are counting on you.

@STAFF_Amy @STAFF_Yuri @STAFF_Bob @STAFF_Ines @STAFF_Letitia

This is a 1billion silver lost, do somethinhg IMC please.

1b lost ain’t easy to recover.

@STAFF_Yuri
@STAFF_Amy
@STAFF_Bob
@STAFF_Ines
@STAFF_Letitia

1b lost ain’t easy to recover.

@STAFF_Yuri
@STAFF_Amy
@STAFF_Bob
@STAFF_Ines
@STAFF_Letitia

LOL 1b passive, cmon imc

1b lost ain’t easy to recover.

@STAFF_Yuri
@STAFF_Amy
@STAFF_Bob
@STAFF_Ines
@STAFF_Letitia

please check the log of the day, look on the date and time that I reported to you guys, 29/05/2019 2:20 server time.
I had 1,9billion(1.9milion passive points) on my character Lucille, in between 2:40 to 2:45 server time, all gone.
can you guys take a look on my account what happened in that period of time?
Thank you have a nice day.
@GM_Francis
@STAFF_Yuri
@STAFF_Amy
@STAFF_Bob
@STAFF_Ines
@STAFF_Letitia

@GM_Francis
@STAFF_Yuri
@STAFF_Amy
@STAFF_Bob
@STAFF_Ines
@STAFF_Letitia

@STAFF_Yuri
@GM_Francis
@STAFF_Amy
@STAFF_Ines
@STAFF_Letitia

@GM_Francis
@STAFF_Yuri
@STAFF_Amy
@STAFF_Bob
@STAFF_Ines
@STAFF_Letitia
A faking Billion bro … PLS IMC

@GM_Francis
@STAFF_Yuri
@STAFF_Amy
@STAFF_Bob
@STAFF_Ines
@STAFF_Letitia

This happened to my SR too.

1b lost ain’t easy to recover.

@STAFF_Yuri
@STAFF_Amy
@STAFF_Bob
@STAFF_Ines
@STAFF_Letitia

@STAFF_Yuri
@STAFF_Amy
@STAFF_Bob
@STAFF_Ines
@STAFF_Letitia

@STAFF_Yuri
@STAFF_Amy
@STAFF_Bob
@STAFF_Ines
@STAFF_Letitia

Tree of bugs by IMC…

Fix this game.

Already happened before and they didn’t fixed or refunded

@STAFF_Yuri
@STAFF_Amy
@STAFF_Bob
@STAFF_Ines
@STAFF_Letitia