Trust isn’t a requirement for people to play the game,though.
I think any game can do fine even with little interaction of creators and community, like RO has proven already.
The question behind that is: Why was RO able to keep a solid player base while TOS isn’t able to do the same?
There are basically 2 reasons:
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RO was better balanced from the beginning.
Even though job changes were enforced until the Juno patch came out that gave you an alternative job to change into upon reaching joblevel 40-50, the classes were fairly balanced in terms of basically everything.
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RO wasn’t quest-focused from the beginning. It was only later on that quests became a good way to take a short cut over some painful leveling (basically with the introduction of Rachel and Veins).
This resulted in people partying to level from some level-threshold onwards and strenghened the community as drops were more common to find on the market.
Another point to add is that you wouldn’t get zeny from monsters but only by selling loot from monsters to NPCs, granting a control over money influx by adjusting item prices. From Moscovia update onwards, this became a little hard,though,as witherless roses were worth too much and way to common as a Mavka drop. The problem was that there was no effective zeny-sink besides upgrading gear, meanwhile TOS has so many silver sinks ingame that it’s currently very hard to keep up with the demands of early leveling unless you afk-farm.
That way players stuck together more from the beginning and able to achieve something. I didn’t mind RO being just mindless grinding&leveling because it was fun. In contrast, TOS has too many OP features to focus on that it stresses out people. People are no longer playing the game but the game is playing them by adding dungeon restrictions, forcing you to play every single day.
I had way more fun playing whenever I liked it, not being forced to play when the developers want me to. Also, so many upgrade features are not very good to be introduced together. Upgrade your equip, upgrade your gems, upgrade your cards and upgrade to transcendence rank x to be viable is just Mind Crush
and no longer fun.
The game gets repetetive and boring because you’re forced to do this, as it’s not an option. Looking at the ridiculous HP and defence inside instanced dungeons, you have to at least invest into a decent weapon and gems to be able to participate, otherwise you’re forced to level by questing or hard grinding, which requires a lot of boring moving around endlessly killing monsters and picking up stuff.
Questing is also solo content, so no way to party here, partying is only for grinding, and if you party with someone dealing not enough damage, you lose EXP gain/hour since this game is currently just power creeping with decent gear because you won’t get hit much and yellow/blue gems absorb almost all damage dealt to you until you hit around level 260+.
This in turn makes “support” Classes look way worse than they are because they can’t deal decent enough damage to become viable additions to the party, thanks to Pardoners buff shops and scrolls.
So, what developers need to do is to focus on fixing the things they broke and keep in mind two things:
- stop adding repetitive content. nothing is worse than giving the player new content that requires you to farm or keep doing things repetetively.
Looking at ET and Hethran Badges, aside from Saalus to get x shards every day, that’s a really bad feature and no game should ever introduce so many things of these kinds at once because the gear is too alluring for people to not take the challenge… until they discover that it takes forever to reach the top level/get the gear they want and get frustrated.
Once frustrated, the game is no longer fun but boring repetition and will lose its appeal, especially since you can just “whale” your way out by buying the stuff from the market after aquiring enough TP-only stuff and sell it on the market. This gives a really bad aftertaste and won’t help keeping players motivated.
- stop adding broken and unbalanced content. Nothing is worse than discovering that new content/Classes/skills are broken/bugged/useless and the player is helpless and left alone.
RNG to a certain degree is fine, but it really hurts to see content locked behind time limits and RNGs, especially if it comes to “endgame” stuff like lvl 315 weaponry/armory, which is obviously too strong in comparison to previously added content (lvl 220-280 gear).
Having to grind ET or Practonium quest is pretty unfair because players who reach e.g. higher levels earlier and have better damage have an easier life to aquire those gears in contrast to people with worse Class-combinations and/or gear.
This creates a way higher threshold (gear+attributes+level+experience) between new players and old players to overcome, discouraging people from the beginning to play the game (always last in boss ranking, no chance to get field boss cubes, no chance on entering a decent ET party, less options to famr silver effectively, no chance in PvP and GvG).
The lack of balance and the virulence of bugs that are sometimes even coming back with maintenance made people sour and bitter, and caused the ToF-phenomenon. Writing on the forums is sometimes way more fun than “playing”, which is a bad sign for the state of the game. Hues and “doomknights” are basically the proof that the game is in a dire state, and need to be given credit to a certain degree.
What IMC can do to “fix” the forum issues:
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stop the staff from being randoms on the forums. The staff only appears every now and then and mostly on useless contributions/discussions.
If there’s practically no-low presence of staff in the community interaction section of the forum (e.g. suggestions, general discussion) but appearing on off-topic posts, the people on the forums feel like they are trolled by the staff. Even if you tag them, there’s mostly no response in any way, and you can’t even see if they read what you wrote or not.
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start forum interaction in a way you control.
This could be in the form of brainstorming/troubleshooting posts by the staff members or by opening polls, controlling the outcome into a certain direction. That way community becomes an active participant of the game, not just some extra feature that nearly every MMORPG has for people who aren’t illiterate.
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stop being misers on forum contribution. I know you like to open posts about new content/maintenance/events on the forums, but it’s always just the same copy-pasta. E.g.: Scheduled Maintenance for February 21, 2017
Having someone of the staff post a lively post or a post showing remorse that you’re just bringing a few changes wouldn’t be too much to ask,right?
That way would show an increased awareness of the forums and present the players with some dedication that they also show on the forums [we sacrifice our free time here by posting and reading].
Also, please stop hiding things from patch notes [aka ninja-patching], that’s really aweful. If you change something ingame, please leave a short note about what is changed. It’s just once a week, so is it too much to ask to invest like 10-20 minutes for listing everything that changed?
If they’d do that the ToF would become less trolled/doomed I believe