Tree of Savior Forum

Missing rank8 card after using rank reset and crash

Gameplay Bug Report
#1

Please fill in as much as you can :

Date and Time(Please, specify the timezone) : around 4pm server time

Game Server : [EU] Fedimian

Team Name : theAlleyCats

Character Name : Schwein

Bug Description :
I did the Shinobi prerequisite quests, teleported to orsha from Stogas Plateau, unequipped all items, used few xp cards to reach rank 8 (actually rank 7, class level 15) and then used Rank Reset.

The game crashed with a VGA error during the process.

When I logged back in, after reaching rank 7, I noticed that the rank 8 card was missing.

Steps to reproduce the issue :

  1. Unequip all items
  2. Reach rank 8 by using xp cards
  3. Use rank reset
  4. Somehow crash the game before the reset is completed

Game Control Mode (Keyboard/Joypad/Mouse) :
Keyboard

System

  • CPU : Core i7 980x
  • RAM : 25GB
  • Graphics Card : Nvidia GTX 780TI
  • Mainboard : Rampage III Extreme
  • Storage : WD Velociraptor x2 (Raid-0)
  • OS : Win7
  • Internet Connection : Adsl 20Mb
  • Region : EU

@STAFF_Yuri @STAFF_John @STAFF_Amy @STAFF_Ethan

#2

Well u had to do R8 quest to get R8 card. Sorry.

#3

That’s not true, you only need to reach the class rank 15 to get the card, which I did.

#4

blob.jpg798Ă—576 111 KB

#5

It isn’t necessary. It is either class 1 from next rank or class 15 from actual rank.[quote=“TheAlleyCats, post:1, topic:344294”]
actually rank 7, class level 15
[/quote]

#6

[/quote]

Well i don’t know if you got your 15 class lvl after reset, i did r8 quest and used reset after just to be sure to get r8 card. Maybe you’re right, but from that picture above i understand that if you’re R7 you’ll get only cards to get to R7 no matter on which class lvl you was.

#7

Yes, it is either class 1 or 15, if it’s above or under it, you won’t get cards to compensate the exp loss.
I did it 2 days ago with a char lv. 15 class and worked without a scratch, surprisingly.

#8

Oh, okay. Good luck to TS!

#9

I guess the crash messed up with something. I had another char stuck in loading screen after another VGA crash happened two days ago, that I managed to “unlock” by repeatedly logging in different channels.
Luckly I got stuck in a map with more than 1 channel, else I’d have another char in the limbo.

1 Like
#10

yep, you got vga’ed…probably.

rankreset.jpg895Ă—342 121 KB

2 Likes
#11

Better send in a support ticket with all this info while you’re at it, since that’s what they’ll tell you to do when they respond to the thread anyway: https://treeofsavior.com/inquiry/

1 Like
#12

I sent a ticket before opening the thread, but ty.
I did open the thread just to share the problem just in case someone else gets caught in this mess :cry:

#13

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