Hi,
TO BE CLEAR I CLAIMED ALL OF THE compensations TO ALYCIA (Level 80+) and i can only see 2x EXP TOMB in my inventory . I DID NOT USE ANY OF THE EXP TOMBS (PLEASE CHECK YOUR RECORDS IF NEEDED!)
Below is the amount of EXP TOMB missing right after logging in after the maintenance:
April 1st :
Compensation Reward :
- EXP Tome (x2)
- Extend ongoing Token bonus time by 6 hours
April 3rd:
Compensation reward:
- EXP Tome (x3)
- Extension of time limit on periodic items by 9 hours.
March 29th:
[UPDATE - March 29th]
We would like to announce the consolatory items that will be provided via the in-game message box. Please refer to the list below for details.
- Enchant Scroll x 5
- EXP Tome x 5
- Lv 15 Movement Speed Potion x 20
AFTER the MAINTENANCE i suddenly lost these items… REQUESTING YOU PROVIDE THE FOLLOWING MISSING ITEM TO ALYCIA INVENTORY:
8x EXP TOMBS
20x Speed Potions
Please fix this ive been talking to you all week and have not solved anything…
(UPDATE) Your SUPPORT team did not provide me with any answer… I raised 4 tickets with the same responses…
"Greetings Savior!
Thank you for contacting us again!
We checked your character’s inventory and was able to find two EXP Tomes, the ones you received as compensation items on April 1st. Please double-check your inventory under the Premium category.
We look forward hearing back from you.
Regards,
Tree of Savior Support Team"