Tree of Savior Forum

Material display incorrect when adding to collection

Gameplay Bug Report Unresolved Issues
#1

when you drag material which have more than 1 to collection it look like you didnt lose any material until you update your inventory again.

such as

  • if you have 1 lizardbone drag and drop to collection it will disappear from your inventory
  • if you have 3 lizardbone then drag and drop it into collection
  • inventory still say you have 3 lizardbone
  • actually you have 2 now
  • just close and open wont work it still say you have 3
  • took awhile for it to update to 2 dont sure what the condition is
#2

Try to use: https://treeofsavior.com/inquiry/
Or message staffs.
Also you can send an email to tossupport@imc.co.kr

1 Like
#3

still not fix in this patch maybe i have to make it public to get any attention .

#4

You need to report any game errors, bugs and other game play issues to IMC Games. You shall not abuse them for your own benefits nor to cause grievances to others, and pass this information to others who may abuse them for their benefits.

Src: https://treeofsavior.com/ts/

I would recommend you do not make it public. However, if you do, keep in mind that it is against the rules to give the information to people who may abuse it - so do not provide enough information that someone could figure out how to replicate it.

#5

If it really is very urgent and gamebreaking, try mailing this:
urgency@imc.co.kr

#6

You reported it one day before maintanence. How do you expect it to have gotten fixed in that short time span? Software development is unfortunately not that easy. Even if the bug itself might be fixed somewhat quickly it needs to be tested properly before it is released.

#7

already messege a staff. It may be just a display glitch, For all i can say now it may be a delay in number display or not. Will try to check it again to night to makesure.

#8

okay my mistake its only display error i think its safe to say now