Tree of Savior Forum

[Market] Sell tab empty, item missing, nothing to retrieve, unable to list new items

Date and Time : April 3, 2016 4:36p.m. EST

Game Control Mode (Keyboard/Joypad/Mouse) : Joypad

Where it happened (which map, which quest, which npc, etc) : Klaipeda Market

Bug Description : I logged into the game on the Klaipeda server around 2a.m. EST and all items in the market appeared to be “gone.” With show all selected, I was only able to view about 7 items. Seeing that as an opportunity, I listed an item for sale (Gilt Helmet). Logging in not long ago, I came to realize that my “Sell” tab in the Market was empty. I did not see the money in the “Retrieve” tab for the item. I tried to list another item for sale only to get a message saying “Failed to receive a data response. Please try again later.” Some time in the last 15 hours or so, the Market removed ALL items that were up for sale, and then possibly did it again.

Steps to reproduce the issue : Doesn’t seem to be an actively repeatable issue. Steps for possible reproduction can be derived from the “Bug Description” above.

Screenshots / Video :

System

  • CPU : i7 2600k
  • RAM : 16GB
  • Graphics Card : MSI N780
  • Mainboard : ASROCK Evo
  • Storage : 1.5TB of free space
  • OS : Windows 7 Ultimate
  • Internet Connection : Verizon FiOS
  • Country, Region : North East United States

My items also disspeared and never got the money for them so I am guessing this happened to everyone who was selling items in the marketplace so everyones tokens are gone that they were selling and cosmetic hats etc. They are just gone like they never were there.

My issue has since been resolved. My item was made viewable in the “Sell” tab again. It was successfully cancelled, retrieved, and relisted. Thank you for any efforts that were put forth in the matter.