Tree of Savior Forum

Lose control of character/game freezes

Gameplay Bug Report Connection / Game Crash
#1

Date and Time Wedn 9/20/17 2:30 PM EST

Server Name: Klapeida

Team Name: Iconoclast

Character Name: Arby

Bug Description :
My character greys out and I can no longer control it or open any menus, use hotkeys, or close out the game without force quitting. Enemies still can move and attack and so can my pet, but I can’t move.

Steps to reproduce the issue :

  1. Load into a new map
  2. Happens randomly during gameplay

Screenshots / Video :
(attach screenshots or videos regarding the bug)

Game Control Mode: Keyboard

System

  • CPU : Intel i7-2700k quadcore 3.50gz
  • RAM : 16GB
  • Graphics Card : nvidia geforce 1050ti
  • Mainboard :
  • Storage : 2tb
  • OS : Win 7 64-bit
  • Internet Connection :
  • Country, Region : USA
#2

That’s pretty strange…
Only your character greys out? Not the whole screen? And is it happening just to one character?
Are you using any add-ons? I recommend removing them and doing a fresh install of the game.

If that isn’t the case I recommend sending in a Support Ticket! :thinking:

#3

Did a full, clean, reinstall. No mods. Still getting the glitch.

Nothing else greys out, the game doesn’t freeze, only my character cannot move. It can still take damage and other players aren’t affected. I can’t use any hotkeys or menuing when this happens.

I don’t believe it is just one character.

It seems to trigger randomly. Was going through storage and game froze. Before I changed maps and the game froze. Sometimes standing still in queue, loading into a mission, or using skills, the game will freeze.