Login Error 0001 ID: 76561198076860652

[ascalone7]

Please fill in as much as you can :

Date and Time(Please, specify the timezone) : July 9, around 5am server time

Server Name: Klaipedia

Team Name: Vorlfrude

Character Name: Chuchupii

Bug Description :
(letting us know what you were doing before, during, and after the bug happened will help us a lot)
Cannot enter Klaipedia but can enter Orsha

Steps to reproduce the issue :

1. queue 90 dungeon, finish kill boss
2. instead of waiting 60 sec, go to character selection screen to save time
3. get error, can’t login to Klaipedia but Orsha is fine

Screenshots / Video :
(attach screenshots or videos regarding the bug)

Game Control Mode (Keyboard/Joypad/Mouse) : Controller Keyboard

System

• CPU : i7
• RAM : 16gb
• Graphics Card : 970m
• Mainboard : razerblade 2015
• Storage : 500gb ssd
• OS : win 8.1
• Internet Connection : 20mbps
• Country, Region : canada

[carl_bodloin]

Same Bug, Klaipeda dont work, Orsha Ok…

Team Name: Persownage

• Country, Region : Canada

[GM_Francis]

Hi @ascalone7,
Thank you for bringing this to our attention and providing a screenshot. We will forward this to our dev team for investigation.

We can only request your patience and understanding as our investigation is on-going.

[Haroeris]

Same issue here @GM_Francis I hope you fix this soon!

[leimery77]

i cant login either happened about an hour ago, other servers work fine tho

[GM_Francis]

Hi @leimery77,
Please be informed that we already forwarded this issue to our dev team and currently looking into it.
We can only request your patience and understanding as our investigation is on-going.

[GM_Francis]

Hello Savior!
Kindly try to login now in Klaipeda server if it is working.
If it still persists, please send us a support ticket.

[leimery77]

It works now !!

thanks Francis

[GM_Francis]

Hi @leimery77,
It’s good to hear it from you.
If you have any other concern, please let us know via support ticket.

Have a great day Savior!

[ascalone7]

it works now, thanks :3

[Magnificat]

also got same issue for 2 weeks, hope it is fixed soon

[xth3_miiiguel_x]

same issue! much time on day… Silute.

[rvfresende]

Same problem, and here, just with Silute…

[lzhlemos]

Silute same problema here! cant connect anymore!

[douglassenpai2015]

Dear IMC staff,
When will you fix Silute login issues?
It’s been a week or more!

[felipe_juliao]

can’t connect on server, same error!!!
Server: Silute
Team Name: Ermos

[lzhlemos]

AND SILUTE?
YOU ONLY FIX KLAIPEDA???

REALLY!

[PauloPC]

I have the same problem.
Set in Silute[SA], it was to change the character of the game back to the main screen when you try to log appears the same error that is giving to all.

[matrixz21]

I have the same problem.
Set in Silute[SA], it was to change the character of the game back to the main screen when you try to log appears the same error that is giving to all.

[Yukise]

Same here, but i’m able to login after 5 or 6 times trying to connect most of times. Silute server