Tree of Savior Forum

Log in Telsiai Server

Gameplay Bug Report Connection / Game Crash
#1

Please fill in as much as you can :

Date and Time(Please, specify the timezone) : 8-01-2017 Time: Now

Server Name: Telsiai

Team Name:

Character Name: Maylody

Bug Description :

i’m stand in klaipeda for 1 Min. System sent my character to the waiting room. i can’t play because it’s lost connection from server every 1 min.
Are there Bug from Game Server or Internet system? i can’t analysis.

  • Can you check and announcement? Thanks

Steps to reproduce the issue :
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Screenshots / Video :
(attach screenshots or videos regarding the bug)

Bug_Telsai server login game.jpg691×436 130 KB

Game Control Mode (Keyboard/Joypad/Mouse) : Keyboard

System

  • CPU :
  • RAM :
  • Graphics Card :
  • Mainboard :
  • Storage :
  • OS :
  • Internet Connection :
  • Country, Region :
#2

its the server as a whole. Teslsiai is crashing down down down down down

1 Like
#3

Don’t stay too long in the cities. If it’s not your connection, it’s either the server is crashing, or someone is crashing the channels you’re on.

1 Like
#4

having the same issue. happened when i used rank reset voucher.

1 Like
#5

Same here, its not just klapedia. I just crash in demon prison and I notice the number of channel in klapedia diminish when it crash.

1 Like
#6

i keep on having crash channel on STEEL HEIGHT map (lv 253), it like take turn crashed for each channel.
Also having frequent lag in game, since the temporary maintenance on 3 January 2017.

Please fix this as soon as possible, it is affecting the gameplay environment.

1 Like
#7

@STAFF_Max can you have a look at this? my friends also reported that they got crashed every minute on the same server. thank you.

1 Like
#8

ok not just town but some maps too.

i think someone is trying to prove his existence in this world
well jsut gonna play something else for now

1 Like
#9

Miner village, Royal mausoleum 4F, Fed has been crashing as well. Maybe the server that hosts a part of Telsiai has some issues?

1 Like
#10

Telsiai here and all channels crash so I can’t login and play now wth :joy:

1 Like
#11

All channels in Steel Heights (Telsiai) is currently down right now and my character is stuck there. Already down for 15 mins since I post this.

For confirmation, I tried using another char to access Steel Height from Kaleijmas, and got the message " This channel is full "

zzz.png235×605 187 KB

Canot choose channel, all down

1 Like
#12

Yeah!! i gonna play the Sims 4 for waiting fix bug. haha

or change to play Archage :yum:

#13

it’s worse now. i’m login character that it’s stand in city. Screen show loading page then back to character selection in 1s. :disappointed_relieved:

#14

I was disconnected from the server around 6PM GMT +8 just now and unable to login to the game until now.

The channel list is blank in the character select screen.

1 Like
#15

We have received some connection reports from [SEA] Telsiai due to temporary server unrest.

We are aware of the disconnection issue and are currently being worked on.

Really sorry for your inconvenience.

3 Likes
#16

Thank you very much for more detail.

i will waiting for your fix but you should annouce this situation for players on TOS website.

If Players know,i think they may understand and waiting for fix.:sweat_smile:

1 Like
#17

They have already posted up an announcement regarding this just now.

1 Like
#18

Thank you everybody to share a problem.

:heart_eyes:

#19

Oh!!! ok. Thank you for your news. :love_letter:

i will check the detail.

#20

Date & Time: January 8, 2017, 7:06PM(+8GMT)

Server Name: Telsai

Team Name: Nolram

Character Name: Amara

Bug Description: Im in Klaipedia. Loading Screen Is Stucked and Server is Always closed. i cant control my character. pls help GM. tnx