Tree of Savior Forum

Loading Screen Crash

Gameplay Bug Report Connection / Game Crash
#1

Please fill in as much as you can :

Date and Time :03/30/2016 - 1826h PST

Game Control Mode (Keyboard/Joypad/Mouse) : Mouse/Keyboard

Bug Description : Crashed during loading screen, I open game, I successfully get in my lounge. No problems with character creation (including intro). Crash happens at about 25% of the loading screen right after I attempt to start game with a character.

Steps to reproduce the issue :

  1. Just simply open the game.

Screenshots / Video :

Capture.PNG1363×731 862 KB

System

  • CPU : AMD Phenom™II x4
  • RAM : 4096mb
  • Graphics Card : AMD Radeon HD 6700 Series
  • Mainboard :
  • Storage :
  • OS : Win7
  • Internet Connection : 3mpbs
  • Country, Region : Philippines
#2

Having the same prob.
Only for one specific char.
I can login other chars no problem.

Someone help!
Been trying to play for like an hour already, but no luck. >.<

#3

Greetings Savior!
Thank you very much for your interest for playing Tree of Savior. We kindly advice you to check and make that your internet connection is stable and try running the game again.

Cheers!

#4

Hi GM, my internet is working fine, just like I said, I can’t login only one specific char.

Server: Orsha
Team Name: Strega
Char. Name: Kene

#5

I have the same problem too. It doesn’t work for one specific character but all the others load fine.

Character Name: Valeyard
Team Name: Valeyard

This is not an internet related issue. It seems to happen at random if the game crashes during map change.

#6

No one wants to help us, I want to play nao. :C

#7

Same problem,stuck 2 days ago(((

#8

I fixed it by restarting steam, then I launched the game through my steam library rather than desktop app.

#9

^

Sadly, didn’t work.

@diondnx - Owmy, 2 days already? -.- Sheesh.
Guess I’ll just delete my char and start from scratch again.

#10

Gues no other opshion((no help from gms((

#11

My character stucked at loading screen(3/4bar) when change job linker.

Server : [Sea] Telsiai
Team Name : GGRed
Char. Name : Angie

#12

Oh well, I PM’d them on their FB page, they asked for my char info, then nothing happened, haha!

#13

Same problem here, my other characters are fine except for one. It happened when I warped to Forest of Prayer.

#14

Hi @chruzante1,
Please send us a support ticket or reply to this tread with your character starting city to assists you further.