Asians videogame developers dont give ■■■■ about foreigners communities, decades of gaming and barely a handful of companies care to sell outside their own countries and RARELY whitout added restrictions, we are not their market, and wont become their market in the near future.
Want to know why IMC barely tries to communicate with this community? Because they don’t really care much.
Want to know why they have been so slow at taking care of servers issues?Because they don’t really care much.
Want to know why they didn’t even bother hiring a translator?
Because they don’t really care much.
Things might get better?
Yes, but slowly, they wont make it a priority… because they don’t really care much.
So the best you can do is, quit, or be patient and expect the typical Asian videogame company treatment for western business.