Tree of Savior Forum

Known Issues - UPDATED (April 12th)

@STAFF_Ethan so is there no fix for my problem…?

@STAFF_Ethan yep I’ve been trying to fix this problem since last night and I haven’t been able to play because it gives me a headache. I’ve tried a number of differen’t things listed here on the forums, ToS subreddit, and google. What other information do you need?

As I’ve mentioned, I would need more information in order to try to suggest a fix. However, if it is ping/server connection related, there is little I can offer since there is no magic fix to make internet speeds faster. :frowning:

@STAFF_Ethan
I opened my founder’s pack in Klaipeda, but when things went bad i also opened my 2nd pack in EU before the option to transfer was announced, is there a way to transfer only the pack from the first server since i already have a levelled character in EU, and as what u said when transfering from server 1 to 2, the 2 would be erased… please help

and another thing, is there a plan to lower/lessen queue time on market retrieval of silver?

@STAFF_Ethan Thats what im asking, what else do i need to give you to help me lol. Is there a log or something I can post, My internet connection is fine at home and I’ve never had much of an issue with other games… Only ones not optimized well. How do i ping the server? I play on Klaipeda

@ph3nix_1st_2003 Did you use any of the items of Klaipeda?

@rjm8891 You can use the ping test down below. It will be quite an accurate approximation of what your in-game ping will be.
Klaipeda also has the worst server-side bottleneck issues due to overpopulation which probably has a lot to do with the stuttering.

thanks @STAFF_Ethan, really hope you finish it ASAP, and i do hope you have plans for compensating the affected players as it will soon reach the 3rd day of this early progression wall

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@STAFF_Ethan Minimun 21ms, Maximum 25ms, average 22ms

pretty decent i’d say

edit: no packets lost either

Is there any update? Everyone else has gotten to level and advance and move on in the game, while the rest of us are stuck either with a high level character and a non rank. Or a low level and Non ranked character. Really disappointing.

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Yeah I hope there will be some kind of compensation. Kind of bad that everyone else gets to play their characters and we are stuck with nothing.

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Yesterday you said that it would be a hotfix in the nex 24 hours… it has been more than 24 hours seems then and nothing. I don’t wanna be a morron about it but… I feel like an idiot loggin in all the time just cheking if i can PLAY… a least can you give us a day? thank for all your efforts anyway :slight_smile:

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Lag of Savior . . . :confused:

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it just happened to me too.

server: orsha
map: Tenet Church B1
time: ~9:40pm server time
I leveled up to 39 but i didn’t receive stat point

edit: it came back to me while im afk, i suddenly receive a stat point

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Dear IMC,

I found a resolution to the xbox one controller woes. Turns out the problem was something Microsoft did. Pass this along to your devs for whatever its worth.

https://www.reddit.com/r/GrandTheftAutoV_PC/comments/48me06/psa_latest_windows_10_update_breaks_keyboard/d0mosf9

Mines works now.
Keep being excellent.

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So far my experience: Lag of Savior T-T and no Class Advancement >_>

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Omg its so laggy. Can’t even complete the quest… Horrible lags at this time of a day. Everything was fine just few hours ago

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I pay for the game… and i cant advance my class… , i hope you guys can fixed it soon.

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yes me too… stuck in job 15 with my premium char for about 20 hours now … it will be ridiculous if they don’t give nothing for apologize -.-

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yeaaaaaaaaah keep asking for things, capitalize on their mistake. run them under the bus so we can get free things yeaaaaaaaaah.

god…

That would explain why I haven’t had any issues with my Xbox one controller… I’m on Windows 7