Tree of Savior Forum

Klaipeda City wont let me enter the game!

Please fill in as much as you can :

Date and Time(Please, specify the timezone) :

Sep 17, 2016 / 7:35 AM EDT

Server Name:

Telsiai

Team Name:

Akea_Emsley

Character Name:

Akea / Eya / Akeya

Bug Description :

I cant enter the game using my character “Akea” which I left in Klaipeda City. Whenever I try to enter, a message pops up saying “cannot connect to the server” then the screen will go back to the server selection page. I tried using my second character “Eya” which was in Knidos Jungle, and I was able to enter. I teleported to Orsha and was still okay but then I decided to check Klaipeda so I bought a Klaipeda warp scroll after clicking the warp scroll, I was again sent back to the server selection page. After that I can no longer enter the game using “Eya” just like “Akea”, both of them are in Klaipeda City. I tried several times to enter the game using both characters and it did’nt work. What happens is a message will pop up “Cannot connect to the Server” then I will be transferred to the server selection page. I decided to try and create a new character. I chose West Siauliai as my starting point and again was able to enter, I immediately went to the Klaipeda warp zone to check if like my other characters this new one (Akeya) will meet the same fate, and it did. as soon as I got close to the warp zone I was sent to the server selection page and can no longer enter the game. Please help! please! :’(

Hi @coronadoak! Kindly send a ticket through Support. They can help you with this matter.