I tried 2 dungeon with multi ticket AND instance reset. After DC, cant be reconnected. Its been 10 hours coming, Yet Lag still remains and DC still continue. My dear staff @STAFF_Yuri @STAFF_Amy @STAFF_Letitia @STAFF_Ines @STAFF_Ethan
i bet the compensation for the whole server that cant play due the lag would be: 1 exp tome 14 days and 1 voucher entry 14 days. good thing im been busy lately so i cant touch ToS
dont forget people who bought the Tokens (or anything else) with real money. the lag is so bad that people cant play and choosing to play would be foolish as its too risky to do dungeons and will cost you LOTS OF PATIENCE to do anything in the game.
the only thing i do now in the game is to check on my items that are going to expire soon in a few days.
so…its pretty bad…
what i tried to say its, a lot of people cant properly play, but imc will bring a compensation that wouldnt compensate that whole day (or days) and probably they will take their time to fix this since its not like the DPK bug which was solved as soon they can since its not an emergency. so yeah just a exp tome and reset voucher as much would be the compensation this time.
BIG QUESTION is when IMC fix all of these problem
Hello we are so sorry for the inconvenience! We are looking into it.
getting past the login screen was a great achievement back in the days
Indeed just to be disconnected on the character selection screen :,)
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