Tree of Savior Forum

Joypad is no longer working after the latest maintenance

Posting here since the answers I’ve gotten from my support tickets weren’t any help.

Date and Time: April 3rd, 2020, 9:00 AM PST

Server Name: Klaipeda

Team Name: Traesive

Bug Description: Tree of Savior is no longer detecting my joypad. It was working properly last night up until the maintenance, but ToS no longer detects my joypad inputs ever since the maintenance has ended. I have confirmed it isn’t an issue with my joypad itself, as it works perfectly fine with other games. I have tried to verify the integrity of the game files, but that did not resolve my issue.

I am aware that the game does not support DirectInput, but my joypad is recognized as using XInput thanks to one of Steam’s functions. Again, my controller should be 100% compatible with Tree of Savior, and was working fine up until today.

Steps to reproduce the issue :

  1. Log into the game
  2. Control my characters using my joypad
  3. Characters do not move and actions are not performed as Tree of Savior is not detcting my joypad

Game Control Mode (Keyboard/Joypad/Mouse): Joypad

System

  • CPU: AMD Ryzen 3 1300X Quad-Core Processor (3.50 GHz)

  • RAM: 16.0 GB

  • Graphics Card: Asus GeForce GTX 1060 6GB 6 GB Turbo Video Card

  • Mainboard: Gigabyte GA-AB350M-DS3H Micro ATX AM4 Motherboard

  • Storage: Seagate Barracuda 2 TB 3.5" 7200RPM Internal Hard Drive

  • OS: Windows 10 Home

  • Country, Region: Canada, NA

  • Joypad: HORI Nintendo Switch HORIPAD Wired Controller

Someone had the same problem and asked me on my YouTube channel, check this short video I made, maybe it’ll help you: