Please fill in as much as you can :
Date and Time(Please, specify the timezone) : 5:42 PM (GMT+7)
Server Name: Orsha
Team Name: Keitz
Character Name: Rei
Bug Description :
The title pretty much says it all. I have a Jack-O-Lantern ornament with a description that it “Can be exchanged for medals in the Exchange shop”, but when I enter the shop I couldn’t see it show up at all (I still see my other hats with the same description though).
Please look into it and let me know the reason why? If it’s a glitch I hope it’ll be resolved as soon as possible.
*Notes: The ornament is neither locked or untradable.