Tree of Savior Forum

Issue upon launch

Gameplay Bug Report Unresolved Issues
#1

Please fill in as much as you can :

Date and Time(Please, specify the timezone) :

Server Name:EU Fedimian

Team Name:

Character Name:

Bug Description :
(letting us know what you were doing before, during, and after the bug happened will help us a lot)

Steps to reproduce the issue :

  1. right after updating the game
  2. reinstalling the game but same issue upon launch

Screenshots / Video :
(attach screenshots or videos regarding the bug)

Game Control Mode (Keyboard/Joypad/Mouse) : Joypad

System

  • CPU : core i5 4xxx
  • RAM : 16gb ddr3
  • Graphics Card : GTX 950m
  • Mainboard :
  • Storage : HDD 500gb
  • OS : win10 64bit
  • Internet Connection : optic fiber
  • Country, Region : bugtos
#2

Hi @raknoelclaude,

Kindly submit a ticket to the Tree of Savior support team to further assist you regarding the matter.

#3

Hello,
If you uninstalled the game via steam menu, there may be some files leftover. You should manually delete the ToS folder inside steam folder.
Regarding this error, I suggest you to run the game client integrity verification. It will check and replace corrupted files. After this process, your game should be able to run normally.

#4

tsbug
thank you for ur replies. Ive already submitted a ticket to the support team.
Also. I have been able to launch the game yesterday after the 1h maintenance. But today I got the same proble, again even after re installing the game. So maybe anyone having the same issue as me managed to fix it?
I get 5 pop up boxes like in the picture

…Steam\steamapps\common\TreeOfSavior\data\skill_bytool\mon_ep12.xml

…data\skill_bytool\terramancer.xml

…data\skill_bytool\arbalester.xml

…data\skill_bytool\blossomblader.xml

…data\skill_bytool\rangda.xml

…data\skill_bytool\crusader.xml

…data\skill_bytool\disnai.xml

#5

It is weird because I don’t get this bug. It would be better if I can take a look at your game client via teamviewer to see what I can do. The final option should be uploading my current game client so you can download and replace.

#6

hey thanks again for the fast reply, how do I use teamviewer? also waiting for the staff reply on my last ticket just in case they figured out how I can fix it

#7

yep i have the same problem as yours the problem occur with ep12 updates uninstalling/installing and verifying the integrity didnt do jack squat…i hope imc can solved this problem ASAP i want to play the game so bad good sir and im a returner too…im so hype up and this problem occurs!!..help me please thanks in advances

#8

Hi,
I have posted a resolution for this issue over here, pls take a look: Resolution for Skill_bytool Bug

1 Like
#9

i’ll try your first method delete all tree of savior folder and reinstalling it back if it ain’t working im going to try this method hre thank you!!..