IMC Staff,
I am pretty sure you guys know that the server is overcrowded thus causing the frequent spikes and disconnects. In fact, last weekend I saw that the server is listed “very heavy” as all players play during the weekend and game was unplayable.
Doesn’t CommanderLoadFail occur because server is hugely overcrowded and crashed? If it does then you guys need to solve this. Maybe add an additional server for SEA? Why only NA has 2 servers when SEA server is overly populated?
Problem started because of this. Telsiai is the first server in the list when new players create their character. So this means they were “automatically” assigned to SEA because they are clueless or indifferent. There are lots of players that fall in this category. Maybe you should start opening up server transfers to NA and SA. It is not fair when you only open transfers for other server but not SEA. Give players choice on where they want to play for better ping/gameplay/community!
Another problem was also because you guys allowed a huge amount of transfers into SEA knowing that it will bottleneck the server. You should limit the transfer and not just dump everyone in there. Why bother the transfer when it will make everyone’s life difficult? It was supposed to be improved gameplay for everybody. I seriously much preferred the server before transfer happened. I am sure a lot of players agree with me on this.
At least give us answers whether there are any actions that will be done so it will once again reassure us as the players that this game is worth playing. Stop giving compensation as it is not included as an action, but an exchange of inconvenience. I do not want any compensation. I just want the server to be playable same as everybody else.