Over a year of this game, and not a single ■■■■ is giving to this annoying visual bug?

still waiting for a gm to answer
still waiting…
wait 1 more year hueheuhe
Can you give information about your system? Which Windows version are you using? Which Graphics card are you using? Are the drivers updated? Do you have latest DirectX installed?
Do you know of other users who have the same issue? If there are others reading could them provide these information as well?
It always works fine for me, Windows 10 and NVIDIA, fully updated. And back then Windows 7-8 with NVIDIA as well, older laptop. Could be something related to AMD cards.
Did someone already report this with detailed information?
Lunar, this bug has been reported OVER and OVER for the past year, theres no issue related to pc/game, tested over so many difrent pcs, other friends with diferent machines have the sanme issue. This is a WELL KNOW bug in this game. They just dont give a shiit. This issue has been here since beta, and im not joking…or maybe thats the new Exorcist class…
I know it, I’m just asking so I can understand and try to help somehow. Sorry if you don’t want or saw it in a bad way, lol.
O oh relax, i appreciatte your trying to help, at least someone is <3 i was kinda rude on my answer my bad. Just pissed off of the gms not doing anything about it =/. i actually know at least 15 people whoi quited this game because of tahta bug
Do you know if all of them are using AMD or have something in common?
Were these details included on reports?
Not all use AMD, and when we did the reports early in the beta we posted all the info. It got lost by the lack of help of the gms =/. But ive never changed from AMD and this bug persists, the others never came back online to check it again. Can be related to AMD, but if it is, theres a way to fix it oO?
I’d recommend trying to get these information together and detailed as well a ticket with the information so the GMs can handle it. I’ve did a quick search around and didn’t find staffs replying to it.
I’m pretty sure if you provide enough details and tag Yuri, Max and Letitia you’ll get at least and will help quite a bit with it.
Alright, well ive changed my Video board over the year, so theres no problem there. Iver updated everything, so no problem there as well. Reisntalled the game over and over again, no problem there. Ive never changed my Processor . Processor is AMD FX™-8350 Eight-Core . i dont know what else information i could give…windows 10
@STAFF_Yuri, @STAFF_Max, @STAFF_Letitia could check this bug and/or ask if there’s something the user can add to help.
The problem doesn’t happen on my setup tho, I’m using NVIDIA GeForce GTX960 / i5 / Windows 10 (and Linux/Wine2.5).
I don’t get what’s going on in that picture.
It kinda this person is holding a sword and a leafy jacket in front of him.
Is it a costume? I don’t recognize the class that has this kind of outfit.
Is it another player with an invisible head and legs with a sword in his back?
Is the bug that there is this shiny light at the bottom left of the character?
Could you describe what the problem is? Just saying “when does this bug get fixed?” and “this is a well known bug, you should know what i’m talking about” does not really help identifying what the actual problem you’re talking about, even though we can see that that picture is kind of strange.
The chacarcter is facing north, while the haed is facing south, like the exorcist movie, it happnes everytime you run north, he keep facing th camera
Ah, thank you.
Does this happen with every character?
Or just specific classes?
every character even in different accounts =/. If you search “tree of savior head turn” theres a lot of reports of this bug, one even dating august 2015
I know that, unlike the rest of the body, the head/face part of a character model is just a flat image. If all the faces of a character are grid-based in a single large image/sprite sheet (i don’t know if that’s the case) it might be that with a glitchy driver or wrong settings in the graphics cards settings the graphics card accidentally loads up the wrong x/y coordinates of that sprite sheet, resulting in displaying the wrong face (front instead of back).
So maybe playing around with your graphics cards 3d settings/texture settings in windows might help you solve that glitch, but i can’t guarantee that it’ll help.
I’ll try to look for more possible solutions later when i have time.
It’s the head spinning bug with some AMD processors, been around for as long as ktos was
