Hello IMC.
I play this game with 8 friend, 5 of us have 60ms in SA server, but 3 of them have 300-500 because “CLARO”, a internet companie in Chile cant connect with brazil, and in Chile we have a “facebook group”, and alote of people are CLARO, and thats the problem here, they cant connect to SA and i dont wanna let my friends alone.
What options we have for that people?? ( Its alote of people), any proxy, any alternative conecction, anything??
Plz help with that.
Claro is a company in Brazil too.
Maybe in Chile they’re routing packets through US first, that’s why their users will probably get very high pings. A VPN service would be their best choice.
The options are:
You can’t ask a game company to do something that have to do with your ISP service.
Oh wait, you might can, ask your friends to call the company to unblock the game ports, the ports where told somewhere in the forums, or it is in the FAQ, don’t remember now.
If it was me i would had changed company, i mean, i am paying to access anything i want in the world, why the heck i cant?
I dont know about that, but is horrible the connection of Claro
Anyone here is experienced with wtfast or similar programs? That would fix the ping in all cases or not?
Your friends must call to the ISP and ask them if they can unlock the restriction. In any case. They can change the ISP to VTR or movistar. Both have decent ms
Te respondo en español:
Efectivamente pueden contactarse con el servicio al cliente de Claro por teléfono y reventarles las pelotas para que arreglen el problema.
La otra opción es usar un VPN como WTFast, Lowerping o ExitLag (este último es brasileño, de hecho). La mayoría de estos servicios cuestan precios razonables, pero aún así es una lata tener que pagar un poco “extra” para jugar (asumiendo que algunos de tus amigos quieran comprar TP además de pagar un VPN).
Para darte un ejemplo, con VTR en la ciudad de Temuco (visitando mi casa), tenía un lag asqueroso (sobre 300ms, con saltos hasta 800~1200ms), me compré 1 mes de WTFast y… ¡¡magia!! todos mis problemas de conexión con ToS se arreglaron, bajé directo a los 180ms sólo con eso.
Intenten romperle las pelotas a Claro, a veces pueden solucionar manualmente el problema, y si no lo arreglan al primer llamado, sigan intentando. Con Movistar a veces no sirve de mierda llamar hasta que por fin sale alguien competente a responder el llamado.
Perhaps write a letter to CLARO asking them to improve their horrible routing path to Brazil? IMC shouldn’t have to fix your ISP’s mistakes.
@black_knighthood : some people have reported getting banned for using WTFast, so I would not recommend using it atm.
VPNs would solve most of the problem, but nothing beats good routing. 
And why is that? I was trying it last days :S
manitos arriba n_n
/20caracteres
And if i talk with Claro, open the ports, and how can i test that will result if the server is down??
I am not sure that will help you, but you can ask them, since you did ping directly using command prompt (windows) or xterm (linux) it doesn’t matter much, it is an ISP issue.
It is either the ISP doing something about it, which i doubt they will), or you changing service if there is any available in your region.
Edit:
I will ask this here since i had similar problem in the past, but i would take you guys are using wireless router right?
If yes, take a look where it is and what is in the way, i mean between your PCs and the router, i had a LCD TV causing me all kinds of trouble, from packet loss to random disconnections from the router, after changing it to other place it worked fine.
A good way to make a test is, plug the PC through wiring to your ISP modem or ONT (fiber) create a connection using the username and password provided by your ISP (if any, generally there is) if it connect directly, all you have to do is plug it in your PC through the wire and run the ping again, if you get good ping the problem is in your house, either the router or something causing interference, if not, it is indeed your ISP.
One thing ISPs are doing for a while now is providing their own router, VIVO here on Brazil do that and it is a cheap one, the thing is so bad that the DNS pool is 1Kb, when it feel up it start to drop calls for connections from any source, i had an old TP-Link, installed OpenWRT firmware on it and there i have it, can download everything at full speed.
Sorry for the text wall, and what i said above is just to try pin point the issue, not solve it (in part at least).
La mejor solución y más viable es insistir a Claro 24/7 hasta que te den una solución. El problema (para variar) es de la ISP, no de IMC.
Espero que puedas solucionar tu problema, motiva a tus amigos para que vayan y reclamen, ojalá en las sucursales, ya que a veces por teléfono tampoco solucionan mucho.
I use a brazilian VPN to play on Orsha :x
But hey, that’s exactly the best use you can make from a VPN. However, I as well suggest trying with ur ISP first. Which is weird, as Claro is a brazilian company (owned by a mexican one).
In Chile they’re routing packets through US first, that the problem. But in other games, the owners of the game create proxys for that people, thats what i’m asking if it is posible.