Instanced Dungeon Reset Voucher bugged?

[ziherl_rok_phx]

Are these currently bugged? I’m not sure if they are supposed to reset the entire instance count or just remove one counter, but I can’t use more than one and once I’m done with an instance I am unable to enter another?

After I use the voucher it resets my count to 0/3, but after I complete the instance it bumps the counter up by +1, I’m currently at 6/3.

It’s currently behaving as “Instance One Entry Voucher”, is this normal?

[cony.17.hurtubia]

same , its bugged , i send a ticket but not answer

[mrshadowccg]

I don’t think instance reset are bugged. They reset all your runs back to zero.

Instance multiply, however, are bugged. If you make a dungeon with multiply it’ll count more times than you actually have runs left.

[STAFF_Ethan]

Hello everyone,

Thanks for reporting this and our apologies for the confusion.
We’re currently looking into the issue.

[ziherl_rok_phx]

After you complete a single instance it will bump your count to 3/4 (without using any multiply tokens).

[xinronyr]

I’m also having an issue with Instanced Reset vouchers. I made a different topic because I didn’t think my issue was the same as yours, but it actually might be related to your issue:

Instanced Dungeon Reset Voucher quantity bug

I had 16 Instanced Dungeon Reset Vouchers sitting in my Mergen’s inventory for awhile now. I logged into my account and checked my Mergen to see if she still had the vouchers. I managed to find them, but there’s a problem… It currently shows as only 1 voucher, but when I try to move it to my personal storage or team storage, it asks me if I want to deposit 16 of them. When I press “OK”, nothing happens. [image] [image] …

[yurichalps]

Same here, it worked as supposed to for mercenary, but for dungeons, after first entry it jumped to 4/3 making me unable to go anymore.

[RyogoKusama]

Dungeons Entries are screwed up

Date and Time(Please, specify the timezone) : December 12th 2017 Server Name: Fedimian Team Name: Kokuryuha Character Name: Every character Bug Description : Once you ran out of your daily entries, if you use a Dungeons Reset 3 entry or multiple 1-entry Dungeon Resets, it will give you the correct number at first, but after you do one run, you’ll be out of runs again no matter how many you had left before. Steps to reproduce the issue : Complete daily dungeon entries until you are 3/…

EDIT: the worst part is, once your number goes up, you can’t use 1-entry voucher, beucase it will substract ONE run from that huge number, giving you no run at all.

[xinronyr]

Wait… you ran dungeon instances 1093-to-3279 times today!?

[clerigo_da_morte]

The same happened to me

[RyogoKusama]

Of course not, I did 3 runs, when I left the instance I used the Dungeon Reset from Chest event, which reset it back to 0/3, then I did ONE run and when I was out the count was at 4/3 instead of 1/3… so I used a one-entry voucher from previous event as a test, to avoid wasting another three-entry reset, but it simply substracted one run from 4/3 back to 3/3 and I still couldn’t enter the dungeon… so I used the 3-entry again, I did again ONE run only, and when I completed the run and talked to the NPC to do the 2nd, that was the result…

[Delcas]

I Got IMC’d again.
God damn. You come back to the game and they piss on your nose.