Tree of Savior Forum

IMC STAFF we humbley request answers!

The market is down about 85% of the day. I logged on this morning to find the market up, then an hour later it was down. I got on yesterday about 4:30pm eastern time and went to bed at 11pm. That whole time I was on, the market was down for a full 7 hours.

This is a reaccuring incident every, single, day. It makes it very hard to buy, and sell for the gear that helps us power through the grind. The fact that it was down for 7 hours or more on a continuous basis with out an emergency maintenance or even an announcement from you guys makes it seem like you don’t care at all about this major issue that is a huge part of game play.

Please let us know, why it’s going down everyday. If you don’t know then tell us please. Are you working on a fix? Is it the Korean client that’s the problem and you’re waiting on a fix from them? Just tell us something please. I know this is closed beta and it’s designed to test things, but communication with the community is important. Please let us know what exactly is going on. Other then this issue I am enjoying the game. Thank you for your time.

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be·ta test

noun
1.
a trial of machinery, software, or other products, in the final stages of its development, carried out by a party unconnected with its development.
verb
1.
subject (a product) to a beta test.

If you know it’s a beta, then why are you complaining?

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  1. Be more patient.
  2. You have no right to demand anything. It is a beta, so sit tight and endure just like everyone.
  3. If they knew what is causing the problem, well… The market would be working right now.
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I am not demanding a thing, i don’t even use the market, its a CBT this kind of stuff is bound to happen and they are probably fixing it along with the chat server problems.

Constructive comments only please, your default comments of “its beta” does not help at all…

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Your posting complaining about something that is happening on a beta is not constructive at all lol.

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I don’t think you understand still. Firstly, the people on this site are community managers, they send your info to the development teams, and they work on the issues. They will not always get information back on the situation, because most of the time, it’s already something they know about.

The most they can do is thank you, for your information. But as this has been an ongoing issue, and multiple people have already made posts about it, it’s safe to assume they already know about it.

So your post is not constructive in the least, it’s a repeat of what people have already mentioned, It requires no attention.

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I don’t even have a problem with no market. Been using lv 75 rod till lv 149. I just bought new rod when market up today. If it down then it’s down, it’ll surely fix just have to be patient. :astonished:

One thing more annoying than market is chat since it also down together and I can’t send msg to anyone.

Your posts about how my post isn’t constructive, isn’t constructive.

People like this, should lose their key and gave to someone who can use it to something more helpfull…

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Don’t use “we” if you speak for urself…

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Why do you want to know why it’s going down? Chances are it’s just being overloaded and crashes or something like that. Why does this require an official response from IMC? At best it should be listed up on the “Known Issues” that they have up, but that’s it.

Not denying though that communication is important, however I really don’t see this as needing any additional information, as long as they’re aware of the issue and working on it.

Agree haha

Love when people say “we demand” “we want” “we we we”, but is just a pissed guy hahaha

Btw, guys already replied to the OP whats means a B-E-T-A T-E-S-T

Jeez, man, calm down. You’re not playing here, you’re testing the game - that’s a bit different, you know.
I agree that this problem may be irritating but once again - this is a Closed Beta Test, and I heard that it is designed to stress-test servers’ capabilities. Thanks to this problem existence IMC know that they’ll need more resources for the market+chat+party server.

Peace.

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Though, what is the point of beta-testing when game is kept broken for weeks ?
NOW is the best time to fix all of this. That’s how imc will improve the worth of the feedbacks.

Stop it with the “it’s a beta” already.
We are indeed expecting bugs and are more than inclined to write bug reports. That is, if our reports aren’t silently ignored…
One way communication (players to imc) isn’t a good environment to conduct tests. Remember last update…

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Good post, and I agree!

Everything need time to fix. Nothing can magically fix in 1 second.

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Agree, but the OP wrote “We demand”

Nobody is demanding nothing, is just he writing like if he have bought the game for U$ 500,00, but the reality is just one, he and others have won a FREE BETA KEY to test, not to demand (:

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So you’re implying they aren’t working on it, although it’s a known issue? The servers are being tested right now as we speak. What company would release an official game with a marketboard broken? even after they said they were making a live auction house.

I don’t even have the game, but from the MULTIPLE posts i’ve read on the forums about the “Broken market” even I know that the issue is somewhat common for people, and not always happening. It’s obviously due to the amount of people TESTING the game, trying to put up items, which in the code will show the company what resources they need to put towards the market to make it stable.

This post is just a complaint, it’s not even in bug report. It’s in the general forums area, so it’s open to criticism for the sheer ignorance in it.

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I know lots of instances where companies have released games with broken stuff…