Tree of Savior Forum

IMC refuses to answer tickets

Today complete one week that i wrote a ticket for IMC staff about a bug involving my transfer to SA server. And until now i didnt receive any kind of response from IMC.

I just wanted an answer even if nothing can be done about my problem.

1 Like

@STAFF_John @STAFF_Ines @STAFF_Max @STAFF_Ethan @STAFF_J

Hello @thcampos Savior!!

I’m so sorry for late reply of answering your thread.

Seriously, We are considering the transfer issues for all of our saviors.

I promise that we are going to post something about it.

Thank you for your cooperation and supports.

Your faithfully, STAFF_MAX

1 Like

@STAFF_Max

Still await an answer about what happened…

Ty Max,

Its good to know that.

But I still wonder what cause the problem with my transfer, i just got my ticket answered yesterday but just saying i cannot transfer, without explaining what cause the problem neither if someone is looking what happen.

Thank you again fo the answer

13th Day and nothing.

@STAFF_Max Please, I’ve not played these 13 days.

Hello , I had already posted on several occasions forum about my transfer problem,
indeed the server I have created a guild with my templar, and I could not close it to make the transfer ,
even opening ticket and posting several times in the forum ( within the time ) was never answered or even helped ,
all my friends were transferred and I ended up in Orsha server alone,
understand that the transfer process several acc at the same time is difficult , but I ask you to help me
@STAFF_Max

Hi!
So, I’m having the same problem here. None of my tickets have been answered, and some have even been deleted.
I’d really like some help here.