Imc deleted my weapon skin, but they don't give back

[hin0104]

Server: Telsiai
Team Name: Faustuz
Character Name: Rexipher

Jan 15TH,2019
I have send ticket to extract my +21 Primus Zvaigzde Rod.

Jan 22ND,2019
IMC: According Investigation, your weapon traded to other player, so regret my requesting.
(Okay it’s fine)

"But" the same time, My +15 Velcoffer Staff skin( Solmiki Staff) appearance missing!

Jan 28TH,2019
IMC still reply same investigation information, but i have explain my requesting is" Velcoffer Staff".

Jan 30TH,2019

Feb 12TH,2019

i just want to say, Why you can delete my weapon skin But no reason?

That 7 days Solmiki Staff description: Looks like you got fooled…(Are you ridicule me?)

The last, your team said that, We truly understand my situation.

but did you know make solmiki weapon need spend many time and silver.

Now you no reason to delete my weapon skin? It’s Legend item!

When your item is gone but no reason, what is your feeling?

Your TOSmanager team can delete player item, But can not give back to player?

Are you serious, don’t fooling me again Please!

Just give it(Solmiki Staff skin) back to me.
@STAFF_Bob @STAFF_Yuri @STAFF_Amy @STAFF_Ines @STAFF_Letitia @STAFF_Ethan

[necly1001]

IMCed

I don’t know how many times they have to repeat this stupidity.

TOS is just beginning to pick up, they use their actions to combat the player’s confidence, reminding me of 2017 Halloween event.

Ignore the opinions of the players, and finally can only let TOS die again.

[hin0104]

Yeah, Halloween event free solmiki weapon to player,

Now no reason delete my Solmiki weapon, but can’t give it back to me lol