First off, I am well aware there are a lot of big issue and bugs with the game now, and people are complaining that IMC isn’t doing anything about it. I worked with a company as a CM that were in the same boat as TOS right now (Korean based game then translated to English for the intwrnational players.)
People tend to have the misconception on how much “power” the western “developers” have when it come to making changes, the game is designed based on the Korean population which I considered as the more controlled population. And any major changes/bug fixes will have to go through the Korean developers. Not saying that’s 100% the case for iTOS, but I am pretty sure it is. The korean servers/population are more gated and controlled compare to the international side of things so they weren’t really prepared for the influx of bots and gold spammers.
Having that said, there are definitely things that they can do to help with the overall health of the game and servers.
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Server stability: This is something they really need to focus on, adding more servers and channels will improve the experience drastically. Even assigning a couple of servers towards the daily dungeons will help a lot. This should be IMC’s number 1 priority.
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Spawn rates: If you are the lucky few that get to take days off or you are a streamer that can clock in 12-20 hours a day on a game then good for you, because you probably have the good grind and quest areas all to yourselves. But for the people that are working and studying, peek hours are a nightmare. It was still acceptable in cbt because of the spawn rates, but now we are dealing with a bigger population with a nerfed spawn rates, which encourages a lot of KSing… making the lvling/questi ng experience really unappealing. The lag and stability issue definitely doesn’t help.
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Megaphones: what the ■■■■ are these? this is not maple story, it is bad enough that I have to turn off the display or turn off chat altogether, but the amount of lag these stupid things generate is just ridiculous. Either set a limit of how many you can use per minute, or having a level requirement for them, or just remove them completely.
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KS issue: it is bad enough that you give support and tank class little to no utility to level alone, but the more dmg delt = full benefit mechanic needs to go.
5: Collection quests: This is not the early 2000s anymore, I don’t think it’s hard to code so items you need to collect for quests spawn for individual players.
Anyways, give them a little time and see how it goes, they should have more money to deal with a lot of the issues when the money from steam reaches their account.