Tree of Savior Forum

I can't pick my "old" team name

Help Center
#1

I undertand IMC have to put one fee to change team names to keep some control of your players. But I paid 300 TP to try change that today and even this way I can’t use my teamname. That is important to me.

My team on Klaipedia was called Mitzi.
I tried to change it for use in my new account on Silute. Now it says I can’t use, because this name is not avaible. But that name WAS mine just one hour ago. Now I don’t have my nickname on Klaipedia or Silute. I’m really upset!

I don’t want my money back, I just want change my name. Thank you for attenction and sorry about my terrible english.

2 Likes
#2

It never hurts.

@STAFF_Yuri @STAFF_Letitia @STAFF_Amy @STAFF_Max @STAFF_Ethan

2 Likes
#3

Irrc, team names are unique across all servers… meaning that in if there is a Mitzi on any of the servers it can’t be chosen anywhere until that one changes

#4

If anything it probably works the same as guild names. If a guild name is changed the old name is forever lost (to my understanding from what Ive read).

#5

I know it, this is why I paid for change it. I changed and still can’t use. :c

@Valkoria ic I hope they can fix it. :c

#6

any confirmation about this? @STAFF_Amy @STAFF_Ines @STAFF_Max @STAFF_Yuri @STAFF_Ethan @STAFF_Letitia @staff

#7

@Antidiluviano

I can’t say for sure about guild names, but I do know that changed Team Names can be used again. You can’t use them on other servers (even after renaming them), but they can be changed back on the same server by spending another 150 TP.

Greetings,

Thank you for contacting support team.

Please be informed that once a Team name already used in other server, it will not be available to use it again to your target server even after renaming.

Furthermore, even though you have deleted your Team that possesses your preferred team name, it will remain in our data base. Due to this, there is no other option to use existing Team name even after renaming or deleting the character.

Should you have any further concern, feel free to contact us again, and we will gladly help in any way we can.

Regards,

Tree of Savior Support Team

1 Like
#8

Guild name functions the way as well, previously when in the early access days there was a guild bug which allowed virtually everyone to destroy guilds and mine was affected.

Tried to use the old name ultimately it failed.