Tree of Savior Forum

I cant open game ,white screen them download

Gameplay Bug Report Connection / Game Crash
#1

Please fill in as much as you can :

Date and Time :4-16-16

Game Control Mode (Keyboard/Joypad/Mouse) :

Bug Description :
After starting the game from steam, leaving a blank window closes and opens .
Steps to reproduce the issue :

  1. try to verify integrity of local files.
  2. try to define the parameters of pitch, using the -Service command

TryGetCurrentDirectory : C
Saving CurrentDirectory : C:\Program Files (x86)\Steam\steamapps\common\TreeOfSavior\release
Stack Dump Directory : C
Error Type : C0000005============================================
DATE : 04/15/16
TIME : 16:28:21
BUILD DATE : Apr 12 2016
BUILD TIME : 19:48:26
Process : c94
Thread : 904

Exception Type : 0xc0000005

eax: 0x00000000 ebx: 0x00000000
ecx: 0xa2d94cb1 edx: 0x00001ff0
esi: 0x13f60004 edi: 0x0018161c
ebp: 0x00181390 esp: 0x0017b54c

StackWalk() Complete
0x00d74e52SymGetSymFromAddr = (null)0x00d74e52 - [Unknown Symbol:Error 487]
ImageName:C:\Program Files (x86)\Steam\steamapps\common\TreeOfSavior\release\Client_tos.exe
LoadedImageName:C:\Program Files (x86)\Steam\steamapps\common\TreeOfSavior\release\Client_tos.exe
SymGetSymFromAddr = (null)0x00da6197 - [Unknown Symbol:Error 487]
ImageName:C:\Program Files (x86)\Steam\steamapps\common\TreeOfSavior\release\Client_tos.exe
LoadedImageName:C:\Program Files (x86)\Steam\steamapps\common\TreeOfSavior\release\Client_tos.exe
SymGetSymFromAddr = (null)0x0089f189 - [Unknown Symbol:Error 487]
ImageName:C:\Program Files (x86)\Steam\steamapps\common\TreeOfSavior\release\Client_tos.exe
LoadedImageName:C:\Program Files (x86)\Steam\steamapps\common\TreeOfSavior\release\Client_tos.exe
SymGetSymFromAddr = (null)0x004729a4 - [Unknown Symbol:Error 487]
ImageName:C:\Program Files (x86)\Steam\steamapps\common\TreeOfSavior\release\Client_tos.exe
LoadedImageName:C:\Program Files (x86)\Steam\steamapps\common\TreeOfSavior\release\Client_tos.exe
SymGetSymFromAddr = (null)0x00472b56 - [Unknown Symbol:Error 487]
ImageName:C:\Program Files (x86)\Steam\steamapps\common\TreeOfSavior\release\Client_tos.exe
LoadedImageName:C:\Program Files (x86)\Steam\steamapps\common\TreeOfSavior\release\Client_tos.exe
SymGetSymFromAddr = (null)0x00614ec8 - [Unknown Symbol:Error 487]
ImageName:C:\Program Files (x86)\Steam\steamapps\common\TreeOfSavior\release\Client_tos.exe
LoadedImageName:C:\Program Files (x86)\Steam\steamapps\common\TreeOfSavior\release\Client_tos.exe
SymGetSymFromAddr = (null)0x00615222 - [Unknown Symbol:Error 487]
ImageName:C:\Program Files (x86)\Steam\steamapps\common\TreeOfSavior\release\Client_tos.exe
LoadedImageName:C:\Program Files (x86)\Steam\steamapps\common\TreeOfSavior\release\Client_tos.exe
SymGetSymFromAddr = (null)0x00460205 - [Unknown Symbol:Error 487]
ImageName:C:\Program Files (x86)\Steam\steamapps\common\TreeOfSavior\release\Client_tos.exe
LoadedImageName:C:\Program Files (x86)\Steam\steamapps\common\TreeOfSavior\release\Client_tos.exe
SymGetSymFromAddr = (null)0x0045f773 - [Unknown Symbol:Error 487]
ImageName:C:\Program Files (x86)\Steam\steamapps\common\TreeOfSavior\release\Client_tos.exe
LoadedImageName:C:\Program Files (x86)\Steam\steamapps\common\TreeOfSavior\release\Client_tos.exe
SymGetSymFromAddr = (null)0x004c5f32 - [Unknown Symbol:Error 487]
ImageName:C:\Program Files (x86)\Steam\steamapps\common\TreeOfSavior\release\Client_tos.exe
LoadedImageName:C:\Program Files (x86)\Steam\steamapps\common\TreeOfSavior\release\Client_tos.exe
0x778586e3 - BaseThreadInitThunk() + eh
ImageName:C:\Windows\SYSTEM32\KERNEL32.DLL
LoadedImageName:C:\Windows\SYSTEM32\KERNEL32.DLL
0x77ccbd99 - RtlInitializeExceptionChain() + 85h
ImageName:C:\Windows\SYSTEM32\ntdll.dll
LoadedImageName:C:\Windows\SYSTEM32\ntdll.dll
0x77ccbd6c - RtlInitializeExceptionChain() + 58h
ImageName:C:\Windows\SYSTEM32\ntdll.dll
LoadedImageName:C:\Windows\SYSTEM32\ntdll.dll

System

  • CPU :
  • RAM :
  • Graphics Card :
  • Mainboard :
  • Storage :
  • OS :
  • Internet Connection :
  • Country, Region :
#2

have the exact same issue